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111 remote jobs found
AI Expert - Customer Success & Support Contractor ↻ Reposted
Customer Success Customer Support Customer Operations +12 Account Management Customer Retention Customer Experience (CX) Service Delivery Technical Support Customer Onboarding Support Operations Microsoft Excel Google Sheets PowerPoint Google Slides AI Evaluation
  • Remote (Global)
  • $80 - $120/hour
  • Jul 19, 2026

About the Role Mercor is seeking expert evaluators with deep experience in customer success, customer support, and service operations to assess AI-generated work products for accuracy, rigor, and domain quality. This is a remote, hourly contract opportunity focused on…

Virtual Assistant Full-time ↘ +2 regions
Operations Spanish English +12 Recruiting Communication Payments Organized Reporting Logistics Sales Customer Support Business Development Operational Efficiency Project Coordination Operational Workflows
  • Colombia, Mexico
  • $8k–$18k/yr
  • Jul 18, 2026

We are a staffing agency recruiting on behalf of a growing service-based business seeking a proactive Bilingual Operations & Client Success Coordinator to support day-to-day operations, client communication, and business growth.

Operations MATCH Management +11 React Decision Making Communication AI Microsoft Teams Customer Support Case Management Support Operations Technical Support Ticket Management Operational Workflows
  • United States
  • Jul 17, 2026

What We're Researching We're running a paid study on the day-to-day operations of modern IT and customer support desks. We want to see how practitioners navigate their queues, prioritize incoming requests, and document resolutions.

Healthcare Operations ROOT +12 Monitoring Assurance Coaching Quality Assurance Zendesk Metabase Management Culture Planning Microsoft Teams Analysis Customer Support
  • Remote (Global)
  • Jul 16, 2026

About Clipboard Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers.

AI Triage Make +12 Rubrics Reasoning Communication Interpretation Writing Customer Support AI Agents Technical Support Customer Success Product Support Ticketing Systems Written communication
  • Remote (Global)
  • $20-50/hr
  • Jul 15, 2026

Alignerr is building a dataset of expert tasks that train and evaluate advanced AI agents on real enterprise work. As a Task Author for the Customer Support / Success role, you will design and calibrate end-to-end support triage tasks — reading a ticket, checking account…

Transcription & Audio Training Full-time ↘ +4 regions
Transcription English AI +12 Annotation Onboarding Training Product Management Flexible Writing Accuracy Audio Collection Machine Learning Artificial Intelligence Customer Support Attention to Detail
  • United States, Malaysia, Indonesia, Thailand
  • Jul 15, 2026

About Kaya Kaya by Chemin Sdn Bhd is a community for high-performing data annotators who play an integral role in shaping the future of machine learning and artificial intelligence. Kaya offers a collaborative environment where ambitious annotators can thrive.

Data Entry Specialist Full-time ↘ +1 regions
Databases Training Microsoft Excel +5 Flexible Organized Data Entry Customer Support Google Sheets
  • United States (US: NY)
  • $25–$30/hr
  • Jul 13, 2026

Job Overview We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems.

Customer Support & Success Full-time ↘ +5 regions
Monday.com Product Management CRM +12 Communication Triage Operations Onboarding Zendesk HubSpot Salesforce Training Recruiting Customer Support Remote Work Customer Communication
  • Philippines, South Africa, Colombia, Mexico, India
  • Jul 9, 2026

Customer Service / Admin Assistant Location: Remote (Work from Home) Schedule: Monday–Friday, 9:00 AM–6:00 PM (PST, CST, EST) | Compensation: $1,250 USD/month first 90 days, $1,500 USD/month after About the Role Operators are bleeding revenue from missed calls, CRM chaos, and…

AI CT Communication +12 Documentation Troubleshooting Engineering Microsoft Teams Analysis Empathy Organized SaaS Problem Solving Customer Support Attention to Detail Verbal communication
  • United States
  • $30 – $34/hr
  • Jul 7, 2026

Role Title: AI Customer Support Specialist Role Type: Contractor Location: Remote (PT, MT and CT) micro1 is engaging AI Customer Support Specialists to contribute expertise to a dynamic project supporting an AI-powered platform.

AI & Data Training Full-time ↘ +2 regions
Dutch Alignment Communication +12 Troubleshooting Onboarding Documentation Zencastr Data Collection Audio Recording Quality Review Customer Support Google Sheets Google Drive Communication Skills Attention to Detail
  • Suriname, Netherlands
  • $25/hr
  • Jun 25, 2026

Job Overview We are seeking participants for a conversational audio recording project involving natural customer support-style conversations using provided prompts and instructions.

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AI & Data Training Full-time
French Alignment Communication +12 Troubleshooting Onboarding Documentation Zencastr Canadian French Data Collection Audio Recording Quality Review Customer Support Google Sheets Google Drive Communication Skills
  • Canada (CA: ON)
  • From $40/hr
  • Jun 25, 2026

Job Overview We are seeking participants for a conversational audio recording project involving natural customer support-style conversations using provided prompts and instructions.

Operations & Administration Full-time ↘ +3 regions
Operations Bookkeeping Management +12 Documentation QuickBooks Communication Accuracy CRM Administrative Operations Administrative Support Data Entry Customer Support Google Workspace Microsoft Outlook Project Coordination
  • South Africa, Philippines, Colombia
  • $6k–$10k/yr
  • Jun 24, 2026

About the Company We are a landscape design and build company based in Billings, Montana. As our business continues to grow, we are looking for a reliable and detail-oriented Virtual Assistant to support our day-to-day administrative operations and help keep our projects…

AI Expert - Finance Contractor · Part-time Short-term
QuickBooks Online Accounting Bookkeeping +8 Financial Analysis Financial Reporting Customer Support Omnichannel Support Data Analysis Financial Operations Problem Solving Communication Skills
  • United States
  • Jun 24, 2026

About Turing Turing's mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing partners with frontier AI laboratories and Fortune 500 enterprises to build advanced AI systems across industries including Financial…

AI Expert - Customer Success & Support Contractor · Part-time
Zendesk Customer Support LLM Evaluation +7 Zendesk AI Agent Customer Experience Help Desk Operations Support Automation Workflow Analysis Knowledge Base Management Customer Service Operations
  • Remote (Global)
  • $100-$200/hr
  • Jun 21, 2026

Mercor is seeking professionals who currently use Zendesk AI Agent in their day-to-day work to contribute expertise toward AI training and evaluation projects. This opportunity is designed for individuals with practical experience using Zendesk's AI-powered customer support…

Marketing & Growth Full-time ↘ +2 regions
Channels Strategic Thinking Analysis +12 Shopify Leadership SEO Forecasting AI Reporting Make Team Leadership Google Ads Customer Experience Customer Support AI Tools
  • Philippines, South Africa
  • Jun 18, 2026

About the Company Maison Apothecare is a direct-to-consumer skincare brand founded in 2012, built on homeopathic and botanical formulations focused on skin longevity. The brand has a loyal base of roughly 25,000 customers and a focused 30-SKU collection.

Norwegian Translation Accuracy +12 Alignment Consistency Reporting Localization Assurance Quality Assurance Classification Customer Support Continuous Improvement Quality Review Linguistic QA Attention to Detail
  • Norway
  • $37.5 – $37.5/hr
  • Jun 18, 2026

We are looking for experienced language professionals to support an ongoing project focused on reviewing and refining Norwegian (Norway) customer service content.

Danish Translation Accuracy +12 Alignment Consistency Reporting Localization Assurance Quality Assurance Classification Customer Support Continuous Improvement Quality Review Linguistic QA Attention to Detail
  • Denmark
  • $37.5 – $37.5/hr
  • Jun 16, 2026

We are looking for experienced language professionals to support an ongoing project focused on reviewing and refining Danish (Denmark) customer service content.

Czech Translation Accuracy +12 Alignment Consistency Reporting Localization Assurance Quality Assurance Classification Customer Support Continuous Improvement Quality Review Linguistic QA Attention to Detail
  • Czech Republic
  • $18.8 – $18.8/hr
  • Jun 16, 2026

We are looking for experienced language professionals to support an ongoing project focused on reviewing and refining Czech (Czech Republic) customer service content.

Catalan Translation Accuracy +12 Alignment Consistency Reporting Localization Assurance Quality Assurance Classification Customer Support Continuous Improvement Quality Review Linguistic QA Attention to Detail
  • Spain
  • $24.9 – $24.9/hr
  • Jun 16, 2026

We are looking for experienced language professionals to support an ongoing project focused on reviewing and refining Catalan (Spain) customer service content.

Response Rater Freelancer
Czech Translation Accuracy +8 Alignment Consistency Training Localization Customer Support Model Training Style Guides Attention to Detail
  • Czech Republic
  • $15 – $15/hr
  • Jun 16, 2026

We are looking for experienced language professionals to support an ongoing project focused on reviewing and refining Czech (Czech Republic) Translation Quality Rater customer service content.

Customer Support Ticket Handling Live Chat Support +12 Email Support Refunds & Returns Knowledge Base Management Zendesk Freshdesk Salesforce ServiceNow JIRA Workflow Management Quality Assurance Data Annotation AI Evaluation
  • India, Pakistan, Nigeria, Kenya, Egypt, Ghana, Bangladesh, Turkey, Mexico
  • Jun 14, 2026

About the Role Turing is seeking experienced Customer Service Operators to help build and evaluate real-world customer support workflows used for training and benchmarking advanced AI systems. In this role, you will recreate customer service processes, validate AI-generated…

Customer Support Specialist Full-time Ongoing
Customer Support Technical Support Zendesk +11 Intercom SQL Customer Success SaaS Troubleshooting Web Application Debugging Product Support Browser Debugging Documentation Technical Communication Product Operations
  • Latin America
  • $40,000 – $50,000/yr
  • Jun 11, 2026

Mercor's Talent Success team is responsible for ensuring a seamless experience for everyone using the platform, from applying to jobs and completing AI-led interviews to receiving offers and getting paid. As a Customer Success Engineer, you will serve as a primary point of…

AI Communications Accuracy +12 Reporting Communication Consistency English Nuance Documentation Cross-Functional Collaboration Microsoft Teams Training Assurance Customer Support Customer Experience
  • Remote (Global)
  • $10 – $20/hr
  • Jun 10, 2026

Job Title: Customer Support Email Analyst Job Type: Contractor Location: Remote Job Summary: In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input.

Education Consulting Teaching +12 Research Leadership Valuation Management Adaptability Problem Solving Communication Flexible Recruiting Training Customer Success Customer Support
  • Remote (Global)
  • Jun 10, 2026

Crimson Education is the world’s leading college admissions consulting firm, with over 1,490 Ivy League offers and 2,410 to the US Top 15. We help ambitious students gain admission to the world’s top universities through expert-led guidance and proven, data-driven strategies.

AI Expert - Legal Full-time
English Thai Translation +6 Communication Linguistics Editing Customer Support Communication Skills Style Guides
  • Canada
  • Jun 9, 2026

MAIN PURPOSE OF THE JOB We are looking for several English into Thai linguists to join our growing team for one of our global clients, a music streaming company with various important entertainment services such as music streaming, podcasts, etc.

Operations & Administration Full-time ↘ +2 regions
Infrastructure Shopify Sales +8 CRM Management Canva Google Workspace Customer Support Landing Pages Social Media Marketing Facebook Ads
  • Philippines, South Africa
  • $3k–$4k/yr
  • Jun 8, 2026

About the Role Our client is a UK-based EFT (Emotional Freedom Technique) coach, author, and entrepreneur in an exciting growth phase. She is preparing to launch a new personal brand website, publish an upcoming book, and release an accompanying online course.

Healthcare Payments Microsoft Teams +12 Cross-Functional Collaboration Collaboration Sales ROOT Communication Slack Salesforce Problem Solving Make Linux Writing Customer Support
  • Mexico
  • Jun 6, 2026

About Clipboard Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers.

Monitoring Communication Management +12 Microsoft Teams Planning Documentation Education History Operations Consulting Confidentiality Make Project Coordination Customer Support Business Operations
  • United States (US: CA)
  • $38.4 – $48.0/hr
  • Jun 4, 2026

Summary: The project coordinator is responsible for managing administrative aspects of client and company projects, tracking and monitoring of project progress with regards to deadlines and client needs, assisting in scheduling and logistical coordination, and communicating…

Data Entry Specialist Full-time ↘ +1 regions
Databases Training Microsoft Excel +5 Flexible Organized Data Entry Customer Support Google Sheets
  • United States (US: NC)
  • $25–$30/hr
  • Jun 4, 2026

Job Overview We are seeking a detail-oriented and dependable Remote Data Entry Specialist to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems.

AI Expert - Customer Success & Support Freelancer · Part-time ↘ +5 regions
English Troubleshooting Zendesk +12 CRM Microsoft Teams Finance Communication Management Multitasking Problem Solving Product Management Customer Support Financial Services Technical Troubleshooting CRM Systems
  • Philippines, Chile, Malaysia, Jamaica, Colombia
  • $5/hr
  • Jun 4, 2026

Customer Support Agent About the Role Become part of a dynamic team supporting the latest AI-driven technology in the financial services industry, helping clients manage and optimize their retirement plans.

View Details
AI & Data Training Full-time
German Alignment Communication +12 Troubleshooting Onboarding Documentation Zencastr Data Collection Audio Recording Quality Review Customer Support Google Sheets Google Drive Communication Skills Attention to Detail
  • Germany
  • From $40/hr
  • May 25, 2026

Job Overview We are seeking participants for a conversational audio recording project involving natural customer support-style conversations using provided prompts and instructions.

AI & Data Training Full-time ↘ +4 regions
Hebrew Alignment Communication +12 Troubleshooting Onboarding Documentation Zencastr Data Collection Audio Recording Quality Review Customer Support Google Sheets Google Drive Communication Skills Attention to Detail
  • Turkey, Lebanon, Egypt, Israel
  • $50/hr
  • May 25, 2026

Job Overview We are seeking participants for a conversational audio recording project involving natural customer support-style conversations using provided prompts and instructions.

AI & Data Training Full-time ↘ +2 regions
Spanish Catalan Alignment +12 Communication Troubleshooting Onboarding Documentation Zencastr Data Collection Audio Recording Quality Review Customer Support Google Sheets Google Drive Communication Skills
  • Spain, France
  • $45/hr
  • May 25, 2026

Job Overview We are seeking participants for a conversational audio recording project involving natural customer support-style conversations using provided prompts and instructions.

Customer Service VA Full-time ↘ +2 regions
English Communication Management +8 Lighting Customer Support Customer Experience English Communication Communication Skills Organizational Skills Attention to Detail Customer Engagement
  • South Africa, Philippines
  • $14k–$19k/yr
  • May 21, 2026

About the Role We are seeking a professional and customer-focused Customer Service Representative to join our team. This role is ideal for someone who enjoys helping customers, solving problems, and delivering exceptional service.

Customer Support & Success Full-time ↘ +6 regions
Healthcare Operations Onboarding +11 Zendesk Salesforce Documentation Communication English Channels Customer Experience Customer Support English Communication Communication Skills Attention to Detail
  • Philippines, Nigeria, Africa, Mexico, United Kingdom, Canada
  • $11k–$40k/yr
  • May 19, 2026

About Clipboard Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers.

View Details
AI & Data Training Contractor · Part-time Short-term
Hospitality Travel Operations Customer Support +11 Guest Experience Communication Skills Interpersonal Skills Problem Solving Operational Coordination Multitasking Customer Experience Workflow Optimization Service Operations Attention to Detail Remote Collaboration
  • Remote (Global)
  • $15 - $25/hr
  • May 19, 2026

As a Travel / Hospitality Specialist, you will apply your expertise to help train next-generation AI systems using real-world hospitality, travel, and customer service workflows. This role focuses on analyzing customer interactions, evaluating operational processes, and…

Operations Education Tutoring +12 Reporting Communication Management Adaptability Problem Solving Flexible Recruiting Training Quality Control Customer Support Project Management Organizational Skills
  • Remote (Global)
  • May 18, 2026

Want to revolutionize the future of education and do meaningful work that transforms future generations’ lives? Crimson Education is a Series C, global EdTech startup founded in 2013 with the idea that through personalized education and technology, we can transform students into…

Customer Support Customer Success Service Level Agreements +11 Support Tickets Escalation Management Knowledge Base Management Customer Communication SaaS Support Technical Support Troubleshooting Documentation Review Workflow Analysis LLM Evaluation Service Operations
  • Remote (Global)
  • $43 - $50/hr
  • May 14, 2026

Mercor is seeking experienced customer success and support professionals to help train AI systems focused on service-related document comprehension and customer communication workflows. This role involves evaluating AI-generated responses and analyses involving: Service level…

AI & Data Training Full-time
Portuguese Communication Zencastr +10 European Portuguese Data Collection Audio Recording Customer Support Following Instructions Quality Review Google Sheets Google Drive Communication Skills Attention to Detail
  • Portugal
  • From $7/hr
  • May 14, 2026

Job Overview We are looking for individuals to record natural conversations using provided scripts. You will work with a partner and play a specific role (such as Customer or Support Agent).

Customer Support Written communication Verbal communication +10 Empathy Problem Solving Documentation Process Improvement Remote Collaboration Attention to Detail AI Tools Data Privacy Analytical thinking Multilingual Communication
  • Remote (Global)
  • $20 - $70/hr
  • May 13, 2026

As a Customer Support Assistant, you will apply your expertise to help train next-generation AI systems. Your work will help shape how AI models learn, reason, and perform through high-quality real-world customer support interactions and operational insights. No prior AI…

Customer Service Operations Customer Support Written communication +11 Verbal communication Problem Solving Attention to Detail Microsoft Excel Microsoft Word Microsoft PowerPoint Microsoft Outlook Data Annotation (AI) AI Model Evaluation Remote Collaboration Operational Analysis
  • Remote (Global)
  • Not specified
  • May 9, 2026

About the Opportunity micro1 is seeking professionals with customer service operations expertise to contribute to next-generation AI systems. This role focuses on helping AI models better understand customer interactions, operational workflows, and support-related…

Communication Documentation Channels +12 Investigations Zendesk Macros English SaaS Slack Microsoft Teams AI Recruiting Chat Support Customer Support English Communication
  • Mexico
  • May 8, 2026

This role begins at Tier 0, where agents ramp up to Tier 1 readiness over their first few weeks. The Tier 0 Support Agent independently handles a broad range of contributor support issues, including moderately complex and nuanced cases requiring sound judgment, investigation,…

LLM Evaluator (English) Contractor Ongoing
Customer Support LLM Evaluation Writing +11 Editing Proofreading Grammar Brand Voice Research Fact-Checking Analytical thinking Attention to Detail Communication AI Training Quality Assurance
  • United States (US: VT)
  • $25–$30+/hr
  • May 7, 2026

About the Role DataAnnotation is seeking Customer Support Specialists to help train and improve next-generation AI systems. In this role, you will evaluate AI chatbot outputs, assess response quality, and help improve language accuracy, reasoning, and customer-facing…

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