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42 remote jobs found
Communications Culture Make +12 AI Microsoft Teams Monday.com Channels Documentation Writing Training Reporting Compliance Troubleshooting Zendesk Microsoft Excel
  • Ireland
  • Jul 22, 2026

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Customer Support Specialist Full-time ↘ +6 regions
Monday.com Product Management CRM +12 Communication Operations Improvisation Make Go Documentation Onboarding Drama Zendesk HubSpot Salesforce English
  • Philippines, Colombia, Mexico, Kenya, South Africa, Dominican Republic
  • Jul 20, 2026

Customer Support Specialist (remote from anywhere) Location: Remote (Work from Home) Schedule: Monday–Friday, 9:00 AM–6:00 PM (PST, CST, EST) | Compensation: $1,250 USD/month first 90 days, $1,500 USD/month after About Us We support U.S.-based franchise operators —…

Communications Culture Make +12 AI Microsoft Teams Reporting Sales Engineering Communication Troubleshooting Procedures Training Channels Slack Zendesk
  • Colombia
  • Jul 16, 2026

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Healthcare Make PyTorch +12 Precision Troubleshooting Monday.com Product Management Reporting Empathy Microsoft Teams Zendesk Creativity Recruiting Communications Customer Experience
  • United States
  • $85K – $105K • Offers Equity
  • Jul 16, 2026

About Solace Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help.

Healthcare Operations ROOT +12 Monitoring Assurance Coaching Quality Assurance Zendesk Metabase Management Culture Planning Microsoft Teams Analysis Customer Support
  • Remote (Global)
  • Jul 16, 2026

About Clipboard Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers.

GitLab DevSecOps Compliance +12 AI Culture Trademark Engineering Reporting Strategic Thinking Microsoft Teams Management Planning Operations Communication Zendesk
  • United Kingdom
  • Jul 15, 2026

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation.

AI Expert - Customer Success & Support Freelancer · Part-time ↘ +5 regions
English Training Troubleshooting +12 Management Leadership Culture Operations Consistency Documentation Microsoft Teams Reporting Zendesk CRM Communication Problem Solving
  • Philippines, Chile, Jamaica, Malaysia, Colombia
  • $8–$11/hr
  • Jun 25, 2026

Customer Support L2: English Remote About the Role Join a dynamic project supporting cutting-edge AI-driven technology in the financial services industry.

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AI Expert - Customer Success & Support Contractor · Part-time
Zendesk Customer Support LLM Evaluation +7 Zendesk AI Agent Customer Experience Help Desk Operations Support Automation Workflow Analysis Knowledge Base Management Customer Service Operations
  • Remote (Global)
  • $100-$200/hr
  • Jun 21, 2026

Mercor is seeking professionals who currently use Zendesk AI Agent in their day-to-day work to contribute expertise toward AI training and evaluation projects. This opportunity is designed for individuals with practical experience using Zendesk's AI-powered customer support…

Finance & Accounting Full-time ↘ +2 regions
Payroll Make Microsoft Teams +12 Culture Go Automation AI Operations Compliance Microsoft Excel Problem Solving Management English Zendesk Accuracy
  • Europe, Belgium
  • $35,250 – $79,300/yr
  • Jun 18, 2026

About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams.

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Make Communications Management +12 Databases Scripting Communication Programming Documentation Engineering Microsoft Teams Troubleshooting Problem Solving Zendesk JIRA Salesforce
  • United States
  • Jun 16, 2026

The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together.

Data & Analytics Full-time
Operations AI Analytics +12 CSAT Quality Assurance Reporting Leadership Instrumentation Cross-Functional Collaboration Zendesk Engineering Onboarding SQL Looker Tableau
  • United States
  • $112,000 – $168,000/yr
  • Jun 15, 2026

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

Operations & Administration Full-time ↘ +1 regions
Operations Make Microsoft Teams +12 Culture Go Automation AI Cross-Functional Collaboration Mechanical Systems Management Alignment Reporting Zendesk Communication Planning
  • Europe
  • $37k–$83k/yr
  • Jun 12, 2026

About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams.

Customer Support Specialist Full-time Ongoing
Customer Support Technical Support Zendesk +11 Intercom SQL Customer Success SaaS Troubleshooting Web Application Debugging Product Support Browser Debugging Documentation Technical Communication Product Operations
  • Latin America
  • $40,000 – $50,000/yr
  • Jun 11, 2026

Mercor's Talent Success team is responsible for ensuring a seamless experience for everyone using the platform, from applying to jobs and completing AI-led interviews to receiving offers and getting paid. As a Customer Success Engineer, you will serve as a primary point of…

Reporting Analysis Infrastructure +12 Segmentation LTV Zendesk Shopify Analytics Marketing Finance Documentation Consistency Accuracy Management Microsoft Excel
  • United States
  • Jun 11, 2026

About RYZE: The Retention Analyst is the data engine behind RYZE's subscriber retention function. Reporting to the Retention Manager and working in close partnership with the VP, this role owns churn analysis, subscriber behavior modeling, retention metric reporting, and the…

Sales AI Zapier +12 Automation Make ChatGPT Claude Gemini Zendesk Zoom Procurement Culture Product Management SaaS English
  • India
  • ₹3,575,300 – ₹4,996,800/yr
  • Jun 8, 2026

AI at Zapier At Zapier , we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently .

Operations Make Microsoft Teams +12 Culture Go Automation AI Interviewing Planning Communication MATCH Precision Zendesk Procedures Research
  • Europe
  • $35,250 – $79,300/yr
  • Jun 8, 2026

About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams.

HR & People Operations Full-time ↘ +2 regions
Operations Make Microsoft Teams +12 Culture Go Automation AI Interviewing Planning Communication MATCH Precision Zendesk Procedures Research
  • Malaysia, Asia
  • $35k–$89k/yr
  • Jun 8, 2026

About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams.

Compensation & Benefits Full-time ↘ +4 regions
Operations Make Microsoft Teams +12 Culture Go Automation AI Interviewing Planning Communication MATCH Payroll Compliance Precision Zendesk
  • United States, Canada
  • $35k–$89k/yr
  • Jun 4, 2026

About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams.

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AI Expert - Customer Success & Support Freelancer · Part-time ↘ +5 regions
English Troubleshooting Zendesk +12 CRM Microsoft Teams Finance Communication Management Multitasking Problem Solving Product Management Customer Support Financial Services Technical Troubleshooting CRM Systems
  • Philippines, Malaysia, Chile, Colombia, Jamaica
  • $5/hr
  • Jun 4, 2026

Customer Support Agent About the Role Become part of a dynamic team supporting the latest AI-driven technology in the financial services industry, helping clients manage and optimize their retirement plans.

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AI Expert - Operations Contractor · Full-time ↘ +10 regions
Operations Onboarding Microsoft Teams +12 CRM Collaboration Procedures Flexible Communication Organization Management Slack Salesforce Zendesk JIRA Compliance
  • Jamaica, Malaysia, Chile, India, Colombia, Philippines
  • $6/hr
  • Jun 3, 2026

Investment Operations Specialist WHO ARE WE LOOKING FOR? We are looking for an Investment Operations Specialist! This role plays an integral part in supporting various processes that facilitate conversion plans that onboard to our client’s platform.

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Operations AI Reporting +12 Automation Infrastructure Make Triage Research Zendesk Leadership Logic RAG APIs Microsoft Teams Support Operations
  • United States
  • $104,000 – $156,000/yr
  • May 22, 2026

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

Customer Support & Success Full-time ↘ +6 regions
Healthcare Operations Onboarding +11 Zendesk Salesforce Documentation Communication English Channels Customer Experience Customer Support English Communication Communication Skills Attention to Detail
  • Philippines, Nigeria, Africa, Mexico, United Kingdom, Canada
  • $11k–$40k/yr
  • May 19, 2026

About Clipboard Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers.

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Operations & Administration Full-time ↘ +2 regions
Strategic Thinking AI Healthcare +8 Operations Leadership Automation APIs Zendesk Culture Team Leadership Problem Solving
  • United States, Mexico (US: CA)
  • $80k–$120k/yr
  • May 13, 2026

About Clipboard Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers.

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Communication Documentation Channels +12 Investigations Zendesk Macros English SaaS Slack Microsoft Teams AI Recruiting Chat Support Customer Support English Communication
  • Mexico
  • May 8, 2026

This role begins at Tier 0, where agents ramp up to Tier 1 readiness over their first few weeks. The Tier 0 Support Agent independently handles a broad range of contributor support issues, including moderately complex and nuanced cases requiring sound judgment, investigation,…

Customer Support & Success Full-time ↘ +6 regions
Monday.com Product Management Communication +12 Organized Operations CRM Channels Management Sales Onboarding Accuracy Consistency Microsoft Teams Zendesk HubSpot
  • Guatemala, Honduras, Mexico, Argentina, Brazil, El Salvador
  • May 1, 2026

Customer Service & Administrative Assistant – (LATAM) Location: Remote (Work from Home) Schedule: Monday – Friday | 9:00 AM – 6:00 PM (PST,CST,EST) Compensation: $1,250 USD/month for the first 90 days / $1,500 USD/month after that.

Customer Support Specialist Contractor · Full-time Long-term
Customer Support Technical Support SaaS Support +9 Troubleshooting Zendesk Data Analysis Communication Problem Solving Customer Experience Cross-Functional Collaboration Time Management Process Improvement
  • United States (US: AZ, CA, CO +22)
  • $25/hr
  • Apr 29, 2026

About Handshake Handshake is the career network for the AI economy, connecting millions of professionals, educational institutions, and employers. The platform powers career discovery, hiring, and upskilling across AI-driven roles. Role Overview Handshake is hiring a…

Technical Support Engineer Contractor · Full-time Long-term
Customer Support Technical Support SaaS Support +12 Troubleshooting Google Sheets SQL BigQuery Zendesk Data Analysis Process Improvement Cross-Functional Collaboration Communication Problem Solving AI Operations Customer Experience
  • United States
  • $20 – $30/hr
  • Apr 29, 2026

About Handshake Handshake is the career network for the AI economy, connecting millions of professionals, educational institutions, and employers. The platform powers career discovery, hiring, and upskilling across AI-driven roles. Role Overview Handshake is expanding…

AI Expert - IT & Support Operations Contractor · Part-time Ongoing
IT Support Helpdesk Ticketing Systems +9 HR Operations Customer Support ServiceNow JIRA Zendesk HRIS Knowledge Base Management Back Office Operations AI Model Evaluation
  • Remote (Global)
  • $35 – $75/hr
  • Apr 24, 2026

About the Role We are seeking IT & Back Office Experts to support AI model training by designing complex operational workflows and evaluating AI-generated outputs. In this role, you will create realistic scenarios across IT support, customer support, HR operations, and…

Agile Asana Intercom +6 Mailchimp Monday.com Onboarding SAP Salesforce Zendesk
  • Remote (Global)
  • $30 – $80/hr
  • Mar 27, 2026

Job Summary Join micro1 as a Software Developer (SaaS Integrations & API Systems) and help build scalable integrations across modern business platforms. In this role, you will design and implement integrations across tools like Salesforce, Stripe, Slack, SAP, and more,…

Customer Support & Success Contractor · Full-time
Thai Communication Problem Solving +12 Product Management English SQL Engineering Microsoft Teams Documentation Collaboration Troubleshooting JIRA ServiceNow Zendesk Helpdesk
  • Thailand
  • $36,000 – $42,000/yr
  • Mar 24, 2026

Thai Language Expert – Technical Support (L2/L3) About the Role Datamundi.ai is hiring Thai Language Experts to support a leading MNC client. This role involves providing Level 2 / Level 3 technical support for business applications while interacting with Thai-speaking users.

Customer Support & Success Full-time ↘ +6 regions
Healthcare Communication English +11 Problem Solving Zendesk Documentation Operations Microsoft Teams Management Make Customer Experience Communication Skills Critical Thinking Account Management
  • United Kingdom, Canada, South Africa, Jamaica, Philippines, Mexico
  • $12k–$45k/yr
  • Mar 13, 2026

About Clipboard Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers.

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AI Expert - Operations Full-time ↘ +6 regions
Operations Documentation Microsoft Teams +12 Accuracy Compliance Monitoring Communications Institutions Payments Reporting Collaboration Assurance Zendesk Communication Outreach
  • Malaysia, Costa Rica, Chile, Colombia, Jamaica, Philippines
  • $5/hr
  • Mar 9, 2026

WHO ARE WE LOOKING FOR? Overview We are seeking a detail-oriented and proactive Operations Agent to join our team. This individual will manage and validate data queues, review supporting documentation, communicate with loan servicers, and collaborate with our client’s teams to…

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AI Expert - Operations Full-time ↘ +5 regions
Operations Onboarding Accounting +12 Reconciliations Microsoft Teams CRM Collaboration Procedures Flexible Organization Management Slack Salesforce Zendesk JIRA
  • Jamaica, Malaysia, Chile, Colombia, Philippines
  • Mar 9, 2026

Conversions Operations Specialist WHO ARE WE LOOKING FOR? We are looking for a Conversions Operations Specialist! This role plays an integral part in supporting various processes that facilitate conversion plans that onboard to our client’s platform.

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Operations Product Management Procedures +12 Accuracy Make Documentation JIRA Zendesk Management CRM Communication Outreach Written communication Communication Skills Organizational Skills
  • Remote (Global)
  • From $5/hr
  • Mar 5, 2026

Project Description - Operations Agent (Distributions & Loans) Hours: 9am - 6pm ET Hourly Rate: $5 WHO ARE WE LOOKING FOR? We are seeking a detail-oriented and proactive Operations Agent to join our team.

Spanish English AI +12 Teaching Research Algorithms Troubleshooting Zendesk CRM Microsoft Teams Finance Communication Management Multitasking Problem Solving
  • Colombia
  • From $5/hr
  • Feb 12, 2026

Customer Support Agent (Bilingual: English<>Spanish) The Business Context You already use AI in many ways—like deciding what products and services to order—and it may be most familiar to you as a chatbot, as an avatar-maker, or as a way to unlock your screen.

AI Expert - Operations Full-time ↘ +6 regions
Operations Onboarding Accounting +12 Reconciliations Microsoft Teams CRM Collaboration Procedures Flexible Organization Management Slack Salesforce Zendesk JIRA
  • Colombia, Jamaica, India, Malaysia, Chile, Philippines
  • Feb 12, 2026

Custody Operations Specialist WHO ARE WE LOOKING FOR? We are looking for a Custody Operations Specialist! This role plays an integral part in supporting various processes that facilitate conversion plans that onboard to our client’s platform.

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