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3 remote jobs found
Customer Support Customer Success Service Level Agreements +11 Support Tickets Escalation Management Knowledge Base Management Customer Communication SaaS Support Technical Support Troubleshooting Documentation Review Workflow Analysis LLM Evaluation Service Operations
  • Remote (Global)
  • $43 – $50/hr
  • May 14, 2026

Remote contract opportunity for experienced customer support and customer success professionals to evaluate AI understanding of support documentation, escalation workflows, SLAs, and customer communication systems.

Technical Support Engineer Contractor · Full-time Long-term
Customer Support Technical Support SaaS Support +12 Troubleshooting Google Sheets SQL BigQuery Zendesk Data Analysis Process Improvement Cross-Functional Collaboration Communication Problem Solving AI Operations Customer Experience
  • United States
  • $20 – $30/hr
  • Apr 29, 2026

Support AI Fellows with contracts, payments, and technical issues. Remote U.S. role paying $20–$30/hr.

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