Remote contract opportunity for experienced customer support and customer success professionals to evaluate AI understanding of support documentation, escalation workflows, SLAs, and customer communication systems.
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3 remote jobs found
Customer Support
Customer Success
Service Level Agreements
+11
Support Tickets
Escalation Management
Knowledge Base Management
Customer Communication
SaaS Support
Technical Support
Troubleshooting
Documentation Review
Workflow Analysis
LLM Evaluation
Service Operations
Customer Support
Technical Support
SaaS Support
+9
Troubleshooting
Zendesk
Data Analysis
Communication
Problem Solving
Customer Experience
Cross-Functional Collaboration
Time Management
Process Improvement
- United States (US: AZ, CA, CO +22)
- Up to $25/hr
- Apr 29, 2026
Provide technical support to users on a fast-growing AI platform. Remote U.S. role paying $25/hour.
Customer Support
Technical Support
SaaS Support
+12
Troubleshooting
Google Sheets
SQL
BigQuery
Zendesk
Data Analysis
Process Improvement
Cross-Functional Collaboration
Communication
Problem Solving
AI Operations
Customer Experience
- United States
- $20 – $30/hr
- Apr 29, 2026
Support AI Fellows with contracts, payments, and technical issues. Remote U.S. role paying $20–$30/hr.
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