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17 remote jobs found
Customer Support Specialist Full-time Ongoing
Customer Support Technical Support Zendesk +11 Intercom SQL Customer Success SaaS Troubleshooting Web Application Debugging Product Support Browser Debugging Documentation Technical Communication Product Operations
  • Latin America
  • $40,000 – $50,000/yr
  • Jun 11, 2026

Full-time remote opportunity for technically skilled customer success professionals to support Mercor platform users, troubleshoot SaaS issues, investigate bugs, and collaborate closely with engineering teams.

Customer Success Customer Support Customer Operations +12 Account Management Customer Retention Customer Experience (CX) Service Delivery Technical Support Customer Onboarding Support Operations Microsoft Excel Google Sheets PowerPoint Google Slides AI Evaluation
  • Remote (Global)
  • $80 – $120/hr
  • Jun 6, 2026

Evaluate AI-generated customer success and support operations deliverables including reports, spreadsheets, and presentations while providing expert customer experience and service quality assessments.

Customer Support Customer Success Service Level Agreements +11 Support Tickets Escalation Management Knowledge Base Management Customer Communication SaaS Support Technical Support Troubleshooting Documentation Review Workflow Analysis LLM Evaluation Service Operations
  • Remote (Global)
  • $43 – $50/hr
  • May 14, 2026

Remote contract opportunity for experienced customer support and customer success professionals to evaluate AI understanding of support documentation, escalation workflows, SLAs, and customer communication systems.

AI & Data Training Full-time
AI Benchmarking Role-Play +12 Accuracy Programming JSON Communication Problem Solving English Writing Documentation Customer Support Financial Services Technical Support Structured Data
  • Remote (Global)
  • May 1, 2026

A project dedicated to assessing and benchmarking advanced agentic audio models against leading systems. The program’s mission is to evaluate and optimize model performance for real-world customer support use cases.

AI & Data Training Full-time
AI Benchmarking Role-Play +12 Accuracy Programming JSON Communication Problem Solving English Writing Documentation Customer Support Financial Services Technical Support Structured Data
  • Remote (Global)
  • May 1, 2026

A project dedicated to assessing and benchmarking advanced agentic audio models against leading systems. The program’s mission is to evaluate and optimize model performance for real-world customer support use cases.

Technical Support Engineer Contractor · Full-time Long-term
Customer Support Technical Support SaaS Support +12 Troubleshooting Google Sheets SQL BigQuery Zendesk Data Analysis Process Improvement Cross-Functional Collaboration Communication Problem Solving AI Operations Customer Experience
  • United States
  • $20 – $30/hr
  • Apr 29, 2026

Support AI Fellows with contracts, payments, and technical issues. Remote U.S. role paying $20–$30/hr.

Customer Support & Success Full-time ↘ +5 regions
Engineering Zoom Documentation +7 Microsoft Teams SaaS Payroll Slack Customer Support Customer Experience Technical Support
  • United States, United Kingdom, Germany, Netherlands, Spain (US: OR)
  • Mar 25, 2026

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together.

General Full-time
SaaS Healthcare Microsoft Teams +12 Organization Triage Engineering Communication Operations Microsoft Excel Flexible Technical Support B2B SaaS Healthcare Technology Email Support Customer Experience
  • United States
  • $28 – $33/hr
  • Mar 16, 2026

Job Title: Clinical Technical Support Specialist (B2B SaaS) Company Overview: Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they serve.

AI & Data Training Full-time
Spanish AI Benchmarking +12 Role-Play Accuracy Programming JSON Communication Problem Solving English Writing Documentation Customer Support Financial Services Technical Support
  • Remote (Global)
  • $11 – $30.6/hr
  • Mar 2, 2026

A project dedicated to assessing and benchmarking advanced agentic audio models against leading systems. The program’s mission is to evaluate and optimize model performance for real-world customer support use cases.

AI & Data Training Full-time
Hindi AI Benchmarking +12 Role-Play Accuracy Programming JSON Communication Problem Solving English Writing Documentation Customer Support Financial Services Technical Support
  • India
  • Mar 2, 2026

A project dedicated to assessing and benchmarking advanced agentic audio models against leading systems. The program’s mission is to evaluate and optimize model performance for real-world customer support use cases.

CRM Specialist Part-time
CRM Acting Architecture +12 Management Automation Onboarding Operations Marketing SaaS Slack Canva Adaptability Organized Make Technical Support
  • South Africa
  • $8,400 – $8,400/yr
  • Jan 14, 2026

Role Overview We are looking for a Highly Technical CRM Specialist to take ownership of our GoHighLevel ecosystem. This role is designed for a "Swiss Army Knife" of digital tools—someone who is as creative as they are analytical.

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