Curated remote opportunities

Remote Customer Support & Success Jobs in United States 2026

132 remote jobs open to candidates in United States in Customer Support & Success. Updated daily.

Chainguard
AI Canva Snowflake +12 Apache Spark Management Sales Microsoft Teams Onboarding Planning Alignment Dynamics Institutions Cross-Functional Collaboration Engineering Consulting
  • United States
  • Up to $200,000/yr
  • Jul 10, 2026

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk.

Zapier
Automation AI Zapier +12 Make ChatGPT Claude Gemini Sales Organization Strategic Thinking Consulting Alignment Culture SaaS Microsoft Teams
  • United States, Canada
  • $119,000 – $237,500/yr
  • Jun 30, 2026

At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.

Cresta
Customer Success Manager (Enterprise) Full-time ↻ Reposted
AI Communication Communications +12 Leadership Make Microsoft Teams SaaS Management Analytics Engineering Flexible Education Geography Recruiting Transcription
  • United States
  • $120,000 – $175,000/yr
  • Jun 29, 2026

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue…

GitLab
Operations GitLab DevSecOps +12 Compliance AI Culture Trademark Reporting Management Sales Leadership Strategic Thinking Finance Microsoft Teams Documentation
  • United States
  • $104,800 – $176,400/yr
  • Jun 25, 2026

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation.

Thyme Care
Make AI Organization +12 Automation Collaboration Microsoft Teams Operations Engineering Documentation Logic Accounting Audit Consistency Accuracy Precision
  • United States
  • $139,500 – $155,000/yr
  • Jun 6, 2026

We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond.

Prompt
Flexible SaaS Healthcare +12 Microsoft Teams Organization Engineering Product Management Communication Scalability Adaptability REST API Microsoft Excel CRM Cross-Functional Collaboration Troubleshooting
  • United States
  • $65,000 – $95,000/yr
  • Jun 4, 2026

Job Title: Client Experience Manager - Full-Time (Evenings/Overnight Shift, Flexible Schedule) (B2B SaaS) Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they serve.

Charlie Health
Onboarding Healthcare Microsoft Teams +12 Organization Communication Training Channels Recruiting Leadership Operations Confidentiality Slack Zoom Dropbox English
  • United States
  • $44,000 – $58,000/yr
  • Jun 3, 2026

Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care.

Linear
Technical Support Engineer Full-time ↘ +2 regions
Linear Microsoft Teams AI +12 Documentation Channels Collaboration Onboarding Debugging Communication Slack Engineering Operations Troubleshooting APIs SQL
  • United States, Canada
  • May 28, 2026

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.

1Password
Customer Support & Success Full-time ↘ +2 regions
Onboarding ARR Oracle Database +12 Management Cybersecurity AI Strategic Thinking Microsoft Teams SaaS Culture Sales Cross-Functional Collaboration Planning Alignment Consistency
  • United States, Canada
  • $129k – $187k/yr
  • May 21, 2026

1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.

Employ Inc.
Customer Success Manager (SMB) Full-time Long-term
Customer Success SaaS Salesforce +12 Gainsight Customer Retention CSAT NPS Account Management Ticket Management Automation Customer Engagement Webinars Data Analysis Communication Cross-Functional Collaboration
  • United States
  • $67,760 - $84,700
  • May 7, 2026

About Employ Employ provides modern talent acquisition software solutions through Jobvite, Lever, and JazzHR. The company helps recruiters automate workflows, improve hiring efficiency, and scale talent operations using AI-powered recruiting technologies. Role Overview…

Prompt
Healthcare Microsoft Teams Organization +12 Management Onboarding Documentation Acting Operations Cadence Channels Leadership Engineering Insurance Training SaaS
  • United States
  • $80,000 – $95,000/yr
  • May 5, 2026

Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, their teams, and the patients they serve. As the fastest-growing company in the therapy EMR space, Prompt is setting a new standard in healthcare technology.

Handshake
Customer Support Specialist Contractor · Full-time Long-term
Customer Support Technical Support SaaS Support +9 Troubleshooting Zendesk Data Analysis Communication Problem Solving Customer Experience Cross-Functional Collaboration Time Management Process Improvement
  • United States (US: AZ, CA, CO +22)
  • $25/hr
  • Apr 29, 2026

About Handshake Handshake is the career network for the AI economy, connecting millions of professionals, educational institutions, and employers. The platform powers career discovery, hiring, and upskilling across AI-driven roles. Role Overview Handshake is hiring a…

Handshake
Technical Support Engineer Contractor · Full-time Long-term
Customer Support Technical Support SaaS Support +12 Troubleshooting Google Sheets SQL BigQuery Zendesk Data Analysis Process Improvement Cross-Functional Collaboration Communication Problem Solving AI Operations Customer Experience
  • United States
  • $20 – $30/hr
  • Apr 29, 2026

About Handshake Handshake is the career network for the AI economy, connecting millions of professionals, educational institutions, and employers. The platform powers career discovery, hiring, and upskilling across AI-driven roles. Role Overview Handshake is expanding…

Motion
Customer Support & Success Full-time ↘ +2 regions
Marketing Microsoft Teams Analytics +12 AI Valuation Reflection Culture Teaching Strategic Thinking Intercom Communication Slack Go REST API Make
  • United States, Canada
  • Apr 9, 2026

Marketing today runs on creative, and the teams doing it best understand that creative is both an art and a science. Rather than shipping ads and hoping they land, they build systems to understand what's driving performance, then turn those insights into repeat successes.

Hospitable
Customer Support & Success Full-time ↘ +2 regions
Culture Engineering Zoom +10 Documentation Microsoft Teams SaaS Payroll Slack Customer Support User Experience Customer Experience Technical Support Mental Health
  • United States, Canada (US: OR)
  • $77k – $96k/yr
  • Apr 8, 2026

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together.

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