Curated remote opportunities

Remote Customer Support & Success Jobs in United States 2026

169 remote jobs open to candidates in United States in Customer Support & Success. Updated daily.

Employ Inc.
Customer Success Manager (SMB) Full-time Long-term
Customer Success SaaS Salesforce +12 Gainsight Customer Retention CSAT NPS Account Management Ticket Management Automation Customer Engagement Webinars Data Analysis Communication Cross-Functional Collaboration
  • United States
  • $67,760 - $84,700
  • May 7, 2026

About Employ Employ provides modern talent acquisition software solutions through Jobvite, Lever, and JazzHR. The company helps recruiters automate workflows, improve hiring efficiency, and scale talent operations using AI-powered recruiting technologies. Role Overview…

Prompt
Healthcare Microsoft Teams Organization +12 Management Onboarding Documentation Acting Operations Cadence Channels Leadership Engineering Insurance Training SaaS
  • United States
  • $80,000 – $95,000/yr
  • May 5, 2026

Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, their teams, and the patients they serve. As the fastest-growing company in the therapy EMR space, Prompt is setting a new standard in healthcare technology.

Handshake
Customer Support Specialist Contractor · Full-time Long-term
Customer Support Technical Support SaaS Support +9 Troubleshooting Zendesk Data Analysis Communication Problem Solving Customer Experience Cross-Functional Collaboration Time Management Process Improvement
  • United States (US: AZ, CA, CO +22)
  • $25/hr
  • Apr 29, 2026

About Handshake Handshake is the career network for the AI economy, connecting millions of professionals, educational institutions, and employers. The platform powers career discovery, hiring, and upskilling across AI-driven roles. Role Overview Handshake is hiring a…

Handshake
Technical Support Engineer Contractor · Full-time Long-term
Customer Support Technical Support SaaS Support +12 Troubleshooting Google Sheets SQL BigQuery Zendesk Data Analysis Process Improvement Cross-Functional Collaboration Communication Problem Solving AI Operations Customer Experience
  • United States
  • $20 – $30/hr
  • Apr 29, 2026

About Handshake Handshake is the career network for the AI economy, connecting millions of professionals, educational institutions, and employers. The platform powers career discovery, hiring, and upskilling across AI-driven roles. Role Overview Handshake is expanding…

Motion
Customer Support & Success Full-time ↘ +2 regions
Marketing Microsoft Teams Analytics +12 AI Valuation Reflection Culture Teaching Strategic Thinking Intercom Communication Slack Go REST API Make
  • United States, Canada
  • Apr 9, 2026

Marketing today runs on creative, and the teams doing it best understand that creative is both an art and a science. Rather than shipping ads and hoping they land, they build systems to understand what's driving performance, then turn those insights into repeat successes.

Hospitable
Customer Support & Success Full-time ↘ +2 regions
Culture Engineering Zoom +10 Documentation Microsoft Teams SaaS Payroll Slack Customer Support User Experience Customer Experience Technical Support Mental Health
  • United States, Canada (US: OR)
  • $77k – $96k/yr
  • Apr 8, 2026

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together.

Canonical
Collaboration Ubuntu Infrastructure +12 Problem Solving Onboarding Microsoft Teams Documentation Kubernetes Sales Japanese Korean Spanish Portuguese German French
  • Remote (Global)
  • Apr 1, 2026

Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts.

Prompt
Healthcare Microsoft Teams Organization +12 Triage Engineering Communication SaaS Operations Microsoft Excel Flexible Insurance Technical Support Healthcare Technology Email Support Customer Experience
  • United States
  • $28 – $33 per hour • Offers Bonus
  • Mar 16, 2026

Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they serve.

Motion
Customer Success Manager (SMB) Full-time ↘ +2 regions
Marketing Microsoft Teams Analytics +12 AI Valuation Reflection Culture Spreadsheets Testing Strategic Thinking Reverse Engineering Onboarding Communication Benchmarking Go
  • United States, Canada
  • Mar 10, 2026

📣 We recently hosted a CS hiring info event - watch the recording to meet the team and learn more about the role! About Motion 💡 Marketing today runs on creative, and the teams doing it best understand that creative is both an art and a science.

Hospitable
Customer Support & Success Full-time ↘ +2 regions
Culture Operations Troubleshooting +12 Documentation Training AI Zoom Reporting SaaS Mentoring Onboarding Payroll Slack Customer Support User Experience
  • United States, Canada (US: OR)
  • $99k – $122k/yr
  • Mar 6, 2026

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together.

Hospitable
Customer Support & Success Full-time ↘ +2 regions
SaaS Culture CSAT +12 Make Troubleshooting Documentation Engineering Coaching Communication Management Payroll Slack Technical Support User Experience Customer Experience
  • United States, Canada
  • $99k – $122k/yr
  • Jan 12, 2026

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together.

Prompt
SaaS Healthcare Microsoft Teams +12 Onboarding Organization Training Teaching Accounts Receivable Product Management Reporting Microsoft Excel Flexible Insurance B2B SaaS Healthcare Technology
  • United States
  • $65,000 – $75,000/yr
  • Dec 29, 2025

Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they serve.

Bask Health
Customer Success Manager (SMB) Full-time ↘ +6 regions
Telemedicine Make Go +12 Culture Collaboration Logic Microsoft Excel Problem Solving Communications Research AI LLMs Automation Onboarding SaaS
  • United Kingdom, Costa Rica, Mexico +3CanadaSpainUnited States
  • Dec 29, 2025

Bask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform.

Bask Health
Customer Success Manager (SMB) Full-time ↘ +5 regions
Telemedicine Make Go +12 Culture Collaboration Logic Microsoft Excel Problem Solving Communications Research AI LLMs Automation Onboarding SaaS
  • United States, United Kingdom, Spain +2Costa RicaBrazil
  • Dec 29, 2025

Bask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform.

Roboflow
Make Research Infrastructure +12 Teaching Troubleshooting Operations Annotation Architecture Network Fundamentals Engineering Communication Linux SSH Firewalls Scripting
  • United States
  • $150,000 – $200,000/yr
  • Dec 22, 2025

Our mission is to make the world programmable. Sight is one of the key ways we understand the world, and soon this will be true for the software we use, too. We’re building the tools, community, and resources needed to make the world programmable with artificial intelligence.

Supabase
Supabase PostgreSQL Engineering +12 ROOT Documentation Databases SRE SQL Optimization Troubleshooting Infrastructure AWS Command Line Linux Logistics
  • North America, Latin America
  • Dec 17, 2025

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.

Prompt
Healthcare Microsoft Teams Onboarding +12 Organization Reporting Accounting Sales Teaching Accounts Receivable Microsoft Excel Analysis Training Finance Product Management CPA
  • United States
  • $90,000 – $120,000/yr
  • Dec 5, 2025

Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they serve.

Roboflow
Make Research Communication +12 Go ROOT Investing Acting Documentation Sales Linux Network Fundamentals SSH Firewalls Scripting Shell Scripting
  • United States
  • Sep 10, 2025

Our mission is to make the world programmable. Sight is one of the key ways we understand the world, and soon this will be true for the software we use, too. We’re building the tools, community, and resources needed to make the world programmable with artificial intelligence.

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