Curated remote opportunities

Remote Customer Success Manager (SMB) Jobs in United States 2026

23 remote jobs open to candidates in United States in Customer Success Manager (SMB). Updated daily.

Just Appraised Inc.
Natural Language Processing AI Flexible +12 Leadership Dynamics Training CSAT Planning Mapping Sales Microsoft Teams SaaS Cross-Functional Collaboration Communication Salesforce
  • United States (Central, Mountain or Pacific time zone only)
  • Oct 30, 2026

We build software that uses natural language processing (NLP) and AI to help local governments work faster, more accurately, and more efficiently. Over 120 local government entities in 25 states rely on us to help drive revenues and provide important services that power society.

OneStream
Finance Organization Microsoft Teams +12 Make Culture Acting Onboarding Outreach Management Segmentation Automation Sales Leadership Strategic Thinking SaaS
  • United States (US: AK, AZ, CA +12)
  • $95,000 – $123,000/yr
  • Oct 29, 2026

At OneStream, we're on a mission to empower every Finance organization and professional to exceed their potential. Our global teams span continents, cultures, and time zones, united by a shared purpose as we build the operating system for modern Finance and help organizations…

Bask Health
Customer Success Manager (SMB) Full-time ↘ +3 regions
Sales Management Make +12 Microsoft Teams Organized CRM Operations Hospitality Communication Organization E-Commerce Payments Writing Marketing Customer Success
  • United States, United Kingdom, Canada
  • Oct 27, 2026

We’re looking for a driven, resourceful, and people-oriented Junior Customer Success Manager to join our team. This role is ideal for someone early in their career who is eager to learn, enjoys building relationships, and takes ownership of getting things done.

Harvey
AI Troubleshooting Training +12 Organization Audit Metadata Templates Triage Microsoft Teams Engineering Management Operations Writing Zendesk Notion
  • United States
  • $88,000 – $132,000/yr
  • Oct 24, 2026

At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

Bending Spoons
Customer Success Manager (SMB) Full-time ↘ +29 regions
Operations Transformations Make +9 Microsoft Teams AI Organized Engineering Reasoning MATCH English Customer Support Support Operations
  • Austria, Belgium, Bulgaria +26CroatiaCyprusCzech RepublicDenmarkEstoniaFinlandFranceGermanyGreeceHungaryIrelandItalyLatviaLithuaniaLuxembourgMaltaNetherlandsPolandPortugalRomaniaSlovakiaSloveniaSpainSwedenUnited KingdomUnited States
  • Oct 22, 2026

At Bending Spoons, we’re striving to build one of the all-time great companies. A company that serves a huge number of customers. A company where team members grow to their full potential. A company that functions at unparalleled levels of effectiveness and efficiency.

Chainguard
AI Canva Snowflake +12 Apache Spark Economics Fintech Infrastructure Automation Onboarding Microsoft Teams Strategic Thinking Webinars Documentation Outreach Cross-Functional Collaboration
  • United States
  • Up to $160,000/yr
  • Oct 21, 2026

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk.

Chainguard
AI Canva Snowflake +12 Apache Spark Economics Fintech Infrastructure Onboarding Management Engineering Sales Microsoft Teams Training Education Organization
  • United States
  • Up to $125,000/yr
  • Oct 21, 2026

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk.

Motion
Customer Success Manager (SMB) Full-time ↘ +2 regions
Marketing Microsoft Teams Analytics +12 AI Valuation Hospitality Training Slack Go Make Communication HubSpot Writing Typing Management
  • Canada, United States
  • Oct 16, 2026

Marketing today runs on creative, and the teams doing it best understand that creative is both an art and a science. Rather than shipping ads and hoping they land, they build systems to understand what's driving performance, then turn those insights into repeat successes.

HighLevel
Infrastructure Automation Microservices +12 Architecture Scalability Organization Communication Empathy Outreach ROOT Optimization Leadership Documentation CRM Reporting
  • United States
  • $44,000 – $52,000/yr
  • Oct 15, 2026

HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.

Bask Health
Customer Success Manager (SMB) Full-time ↘ +3 regions
Telemedicine Make Go +12 Culture Collaboration Onboarding Strategic Thinking Leadership Engineering Sales Operations Research AI Segmentation Planning
  • United Kingdom, Canada, United States
  • Oct 5, 2026

Bask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform.

Prompt
Flexible Make Healthcare +12 Monday.com Microsoft Teams Workday REST API Engineering Communication Scalability Adaptability Microsoft Excel SaaS Organization CRM
  • United States
  • $65,000 – $95,000/yr
  • Sep 22, 2026

Job Title: Client Experience Manager – Early Morning + Flexible Schedule (Full-Time, Remote) Start early. Make an impact. Choose when you finish your day. Looking to bring your clinical experience into healthcare technology—with a schedule that gives you more flexibility?

OneSignal
Communication Sales Marketing +7 Onboarding History Customer Success Communication Skills Customer Engagement Interpersonal Skills Customer Support
  • United States
  • $105,000 – $145,000/yr
  • Sep 16, 2026

OneSignal is hiring a Scaled Customer Success Manager to engage and grow our Tech Touch customer base. As a Scaled CSM, you'll use your people and communication skills (alongside some technology) to guide our customers towards success, from implementation through adoption at…

SMB Team
Marketing Coaching Insurance +12 Flexible Education MATCH Monitoring NPS Outreach Cross-Functional Collaboration Communication Procedures Management Microsoft Teams Organized
  • United States (US: PA)
  • Up to $10,000/yr
  • Sep 11, 2026

SMB Team is seeking a Client Success Manager (CSM) for the operational hub of our Client Services Team. This role exists to bridge the gap between strategic vision and day-to-day execution.

Prompt
Healthcare Microsoft Teams Onboarding +12 Organization Training Go Webinars Management Microsoft Excel Education SaaS Flexible Insurance Healthcare Technology Customer Success
  • United States
  • $75,000 – $100,000/yr
  • Aug 31, 2026

Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they serve.

Bask Health
Customer Success Manager (SMB) Full-time ↘ +6 regions
Telemedicine Make Go +12 Culture Collaboration Logic Microsoft Excel Problem Solving Communications Research AI LLMs Automation Onboarding SaaS
  • United Kingdom, Portugal, Spain +3ArgentinaUnited StatesMexico
  • Jun 1, 2026

Bask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform.

Employ Inc.
Customer Success Manager (SMB) Full-time Long-term
Customer Success SaaS Salesforce +12 Gainsight Customer Retention CSAT NPS Account Management Ticket Management Automation Customer Engagement Webinars Data Analysis Communication Cross-Functional Collaboration
  • United States
  • $67,760 - $84,700
  • May 7, 2026

About Employ Employ provides modern talent acquisition software solutions through Jobvite, Lever, and JazzHR. The company helps recruiters automate workflows, improve hiring efficiency, and scale talent operations using AI-powered recruiting technologies. Role Overview…

Canonical
Collaboration Ubuntu Infrastructure +12 Problem Solving Onboarding Microsoft Teams Documentation Kubernetes Sales Japanese Korean Spanish Portuguese German French
  • Remote (Global)
  • Apr 1, 2026

Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts.

Motion
Customer Success Manager (SMB) Full-time ↘ +2 regions
Marketing Microsoft Teams Analytics +12 AI Valuation Reflection Culture Spreadsheets Testing Strategic Thinking Reverse Engineering Onboarding Communication Benchmarking Go
  • United States, Canada
  • Mar 10, 2026

📣 We recently hosted a CS hiring info event - watch the recording to meet the team and learn more about the role! About Motion 💡 Marketing today runs on creative, and the teams doing it best understand that creative is both an art and a science.

Bask Health
Customer Success Manager (SMB) Full-time ↘ +6 regions
Telemedicine Make Go +12 Culture Collaboration Logic Microsoft Excel Problem Solving Communications Research AI LLMs Automation Onboarding SaaS
  • United Kingdom, Costa Rica, Mexico +3CanadaSpainUnited States
  • Dec 29, 2025

Bask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform.

Bask Health
Customer Success Manager (SMB) Full-time ↘ +5 regions
Telemedicine Make Go +12 Culture Collaboration Logic Microsoft Excel Problem Solving Communications Research AI LLMs Automation Onboarding SaaS
  • United States, United Kingdom, Spain +2Costa RicaBrazil
  • Dec 29, 2025

Bask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform.

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