Curated remote opportunities

Remote Customer Support & Success Jobs in United States 2026

169 remote jobs open to candidates in United States in Customer Support & Success. Updated daily.

Sword Health
AI Healthcare Reasoning +12 Nutrition Patents Strategic Thinking Finance Procurement Communication Cross-Functional Collaboration Sales Marketing Analytics Operations Make
  • United States
  • $136,850 – $215,050/yr
  • Sep 9, 2026

At Sword, we’re building AI to heal billions and unlock humanity’s full potential. In doing so, we’re pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact.

Sword Health
AI Healthcare Reasoning +12 Nutrition Patents Marketing Economics Microsoft Teams Sales Make Channels Strategic Thinking Communication Organization Healthcare Technology
  • United States
  • $147,700 – $232,100/yr
  • Sep 9, 2026

At Sword, we’re building AI to heal billions and unlock humanity’s full potential. In doing so, we’re pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact.

Cotiviti
Monitoring Infrastructure Microsoft Teams +12 Analysis Make ROOT Management Communication Documentation Operations Training Engineering Leadership Linux SQL
  • United States
  • $70,000 – $92,000/yr
  • Sep 9, 2026

The Senior Support Analyst will assist in monitoring, analyzing and resolving data platforms, configuration, and infrastructure related issues. This person serves as a liaison between technical and operation teams.

Twilio
Communications Culture Make +12 AI Engineering Product Management Zoom Microsoft Teams Slack Reporting Management REST API APIs Java Node.js
  • United States
  • $116,960 – $146,200/yr
  • Sep 8, 2026

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Cotiviti
Monitoring Infrastructure Microsoft Teams +12 Analysis Make ROOT Management Communication Documentation Operations Training Engineering Leadership Linux SQL
  • United States
  • $70,000 – $92,000/yr
  • Sep 2, 2026

The Senior Support Analyst will assist in monitoring, analyzing and resolving data platforms, configuration, and infrastructure related issues. This person serves as a liaison between technical and operation teams.

Hummingbird
Institutions Compliance AI +12 Cross-Functional Collaboration Management Organization Microsoft Teams Creativity Empathy SaaS Fintech Culture Make Leadership Customer Success
  • United States
  • Aug 31, 2026

Hummingbird is a remote-first, fully distributed team united by the shared mission of helping fight financial crime. Since our launch in 2017, we’ve helped major financial institutions and tech-savvy trailblazers alike (e.g.

OneSignal
Messaging Sales Organization +12 Onboarding Management SaaS Intercom Salesforce Claude Slack Communication Customer Success Customer Support Customer Onboarding Account Management
  • United States
  • $130,000 – $155,000/yr
  • Aug 31, 2026

OneSignal is seeking a versatile Customer Success role to help manage our US Strategic business by leading implementation and successfully increase the value our partners achieve by messaging their customers. Join us in scaling our enterprise business!

Zapier
Customer Success Manager (Enterprise) Full-time ↘ +2 regions
AI Zapier Automation +12 Make ChatGPT Claude Gemini Reporting Architecture Planning Engineering Culture Logic Microsoft Teams APIs
  • United States, Latin America
  • $67k – $100k/yr
  • Aug 31, 2026

At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.

Prompt
Healthcare Microsoft Teams Onboarding +12 Organization Training Go Webinars Management Microsoft Excel Education SaaS Flexible Insurance Healthcare Technology Customer Success
  • United States
  • $75,000 – $100,000/yr
  • Aug 31, 2026

Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they serve.

Dot Compliance
Compliance Management SaaS +12 Operations Coaching Cross-Functional Collaboration Microsoft Teams Organization Leadership Onboarding Training Consistency CSAT Collaboration Salesforce
  • United States (US: AZ)
  • Aug 30, 2026

As a Customer Support Team Lead, you will manage the day-to-day operations of our North America customer support team, ensuring a seamless and consistent experience for our customers. Remote in United States, employee.

Sanity
Support Engineer (SaaS) Full-time ↘ +2 regions
Operations AI Microsoft Teams +12 Figma Documentation Organization Communication Investigations Engineering Infrastructure Empathy Debugging JavaScript TypeScript Next.js
  • United States, Canada
  • Aug 27, 2026

At Sanity.io, we’re building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations…

ClickHouse
Engineering Compliance Microsoft Teams +12 Make Authorization Communication Documentation Slack Open Source Troubleshooting AWS Infrastructure Management SQL Databases
  • United States
  • $139,000 – $194,000/yr
  • Aug 26, 2026

We are growing our support team at ClickHouse, and we're looking for a Senior Technical Customer Support Engineer, Federal, to serve the specific needs of our U.S. public sector customers, federal agencies, and the contractors and integrators who support them.

Deepgram
AI APIs TTS +12 Cloudflare Accuracy Organization Outreach Troubleshooting Onboarding Make Architecture Automation Index Writing Microsoft Teams
  • United States
  • $147,000 – $176,500/yr
  • Aug 21, 2026

Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale.

GitLab
Support Engineer (SaaS) Full-time ↘ +2 regions
GitLab DevSecOps Compliance +12 AI Culture Trademark Combine Linux Infrastructure Sales Microsoft Teams Zendesk Utilities Documentation Engineering
  • United States, Canada
  • $126k – $214k/yr
  • Aug 20, 2026

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation.

1Password
Customer Success Manager (Enterprise) Full-time ↘ +2 regions
ARR Oracle Database Management +12 Cybersecurity AI Strategic Thinking Microsoft Teams SaaS Combine Onboarding Organization Communication Storytelling GDPR Infrastructure
  • United States, Canada
  • $124k – $180k/yr
  • Aug 19, 2026

1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.

TransPerfect
Management Microsoft Teams Operations +12 Engineering Training Webinars Accuracy Communication Organized Problem Solving English Microsoft Word Microsoft Excel Combine Culture
  • United States
  • $65,000 – $70,000/yr
  • Aug 18, 2026

TransPerfect is the world's largest provider of language services and technology solutions for global business. From offices in over 100 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide.

OneImaging
Customer Success Manager (Enterprise) Full-time ↻ Reposted
Radiology Healthcare Onboarding +12 Management Analytics Acting Alignment Reporting Cross-Functional Collaboration Collaboration Sales Engineering Microsoft Teams Organization Analysis
  • United States
  • $110,000 – $130,000/yr
  • Aug 14, 2026

Radiology is the second most used healthcare service, used by over 51% of the workforce annually. Despite the critical role of radiology in healthcare, the process for undergoing a medical imaging exam has remained unchanged for decades.

Ensemble Health Partners
Technical Support Engineer Full-time ↻ Reposted
Management Healthcare Culture +12 Creativity Experimentation Accounts Receivable Operations Analysis Cross-Functional Collaboration Microsoft Teams Problem Solving Segmentation Optimization Accounting Messaging
  • United States
  • $89,000 – $133,500/yr
  • Aug 3, 2026

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups.

Perle
Community Support Lead Contractor Short-term
Community Management Community Support Communication +7 Contributor Onboarding Project Coordination Customer Support Problem Solving Reporting Spreadsheets Project Management
  • Remote (Global)
  • $320/month
  • Aug 2, 2026

Support AI project contributors by onboarding new participants, answering questions in their native language, communicating project updates, and acting as the bridge between contributor communities and project managers. Earn $320/month in this temporary remote role with potential future full-time opportunities.

Supabase
Supabase PostgreSQL Engineering +12 Microsoft Teams Optimization Triage Documentation Channels GitHub Testing SQL Communication English Linux Unix
  • North America, Latin America
  • Aug 1, 2026

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.

GitLab
Technical Support Engineer Full-time ↘ +2 regions
GitLab DevSecOps Compliance +12 AI Culture Trademark Engineering Linux Troubleshooting Documentation Make SaaS Zendesk Infrastructure Sales
  • Canada, United States
  • $87k – $146k/yr
  • Jul 31, 2026

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation.

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