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Community Guide

Perle

Community Support Lead Contractor Short-term
Remote (Global) $320/month August 2, 2026

Job description

Role Overview

Perle AI is seeking Community Guides to support contributors throughout active AI data collection and annotation projects. Acting as the primary connection between project contributors and project management, you will help ensure clear communication, smooth onboarding, and timely issue resolution.

This is a temporary, fully remote opportunity with the potential for future full-time employment based on project needs and performance.

Key Responsibilities

Support Project Contributors

  • Onboard new contributors to assigned projects
  • Answer contributor questions in their native language
  • Clarify project requirements, guidelines, and announcements
  • Provide ongoing support throughout the project lifecycle

Bridge Communication

  • Serve as the liaison between local contributor communities and project managers
  • Communicate project updates and important announcements
  • Help resolve communication gaps and contributor concerns

Monitor Project Health

  • Report project progress and contributor feedback
  • Identify blockers affecting contributor performance
  • Share insights on overall contributor engagement and sentiment

Required Qualifications

  • Native or fluent proficiency in the project's target language
  • Strong written and verbal communication skills
  • Ability to communicate effectively with groups of contributors
  • Reliable availability throughout the duration of the project
  • Ability to adapt quickly to changing guidelines and announcements

Preferred Qualifications

  • Experience in community management or customer support
  • Familiarity with spreadsheets, messaging platforms, and annotation or data collection tools
  • Understanding of basic project management workflows

Compensation

  • $320 USD per month

Work Arrangement

  • Remote
  • Global
  • Temporary contract
  • Potential pathway to future full-time opportunities
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