Diversity is at the heart of who we are at Xapo Bank. We’re a fully distributed team of over 160 Xapiens that work remotely from 50+ countries around the world.
Community Guide
Job description
Role Overview
Perle AI is seeking Community Guides to support contributors throughout active AI data collection and annotation projects. Acting as the primary connection between project contributors and project management, you will help ensure clear communication, smooth onboarding, and timely issue resolution.
This is a temporary, fully remote opportunity with the potential for future full-time employment based on project needs and performance.
Key Responsibilities
Support Project Contributors
- Onboard new contributors to assigned projects
- Answer contributor questions in their native language
- Clarify project requirements, guidelines, and announcements
- Provide ongoing support throughout the project lifecycle
Bridge Communication
- Serve as the liaison between local contributor communities and project managers
- Communicate project updates and important announcements
- Help resolve communication gaps and contributor concerns
Monitor Project Health
- Report project progress and contributor feedback
- Identify blockers affecting contributor performance
- Share insights on overall contributor engagement and sentiment
Required Qualifications
- Native or fluent proficiency in the project's target language
- Strong written and verbal communication skills
- Ability to communicate effectively with groups of contributors
- Reliable availability throughout the duration of the project
- Ability to adapt quickly to changing guidelines and announcements
Preferred Qualifications
- Experience in community management or customer support
- Familiarity with spreadsheets, messaging platforms, and annotation or data collection tools
- Understanding of basic project management workflows
Compensation
- $320 USD per month
Work Arrangement
- Remote
- Global
- Temporary contract
- Potential pathway to future full-time opportunities
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