Curated remote opportunities

Remote Customer Support & Success Jobs in United States 2026

132 remote jobs open to candidates in United States in Customer Support & Success. Updated daily.

Riveron
Governance Compliance Organization +12 Cybersecurity GRC AI Testing Monitoring Audit Management Onboarding Sales Microsoft Teams Analytics Strategic Thinking
  • United States
  • $135,000 – $175,000/yr
  • Sep 28, 2026

In today’s dynamic environment, business leaders face constantly shifting risks. Riveron helps organizations implement leading governance, risk and compliance practices by combining deep expertise with pragmatic partnership, using a hands-on approach to understand the specific…

Harvey
AI Microsoft Teams Reporting +12 Macros Precision Documentation Education SaaS Zendesk Salesforce ChatGPT Claude Gemini Communication Consistency
  • United States
  • $68,000 – $102,000/yr
  • Sep 25, 2026

At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

Micro1
Channels Accuracy Microsoft Teams +11 Documentation Management Communication Decision Making Community Engagement Customer Support Support Tickets Community Management Ticket Management Verbal communication Communication Skills
  • Remote (Global)
  • $15 – $20/hr
  • Sep 23, 2026

Job Summary: Join our team as a proactive and energetic Community Manager, playing a pivotal role in delivering exceptional customer experiences.

Roboflow
Make Research Engineering +12 Teaching Communication Experimentation Webinars Onboarding Training Annotation Strategic Thinking Management Documentation Python APIs
  • United States
  • Sep 23, 2026

Our mission is to make the world programmable. Sight is one of the key ways we understand the world, and soon this will be true for the software we use, too. We’re building the tools, community, and resources needed to make the world programmable with artificial intelligence.

Prompt
Flexible Make Healthcare +12 Monday.com Microsoft Teams Workday REST API Engineering Communication Scalability Adaptability Microsoft Excel SaaS Organization CRM
  • United States
  • $65,000 – $95,000/yr
  • Sep 22, 2026

Job Title: Client Experience Manager – Early Morning + Flexible Schedule (Full-Time, Remote) Start early. Make an impact. Choose when you finish your day. Looking to bring your clinical experience into healthcare technology—with a schedule that gives you more flexibility?

9amHealth
Pharmacy Medicine Testing +12 Healthcare Operations Reporting Organization Leadership Culture Collaboration Coaching Consistency Forecasting Automation Segmentation
  • United States
  • Sep 22, 2026

9amHealth is an AI-enabled virtual specialty care platform focused on managing high-cost chronic conditions at scale. The company partners with employers, health plans, and pharmacy benefit managers to deliver comprehensive, cost-effective medical care for individuals living…

HighLevel
Customer Support Specialist Full-time ↻ Reposted
Infrastructure Automation Microservices +12 Architecture Scalability Organization Management Leadership Cross-Functional Collaboration Communication Strategic Thinking Culture Channels Engineering RevOps
  • United States
  • $74,000 – $95,000/yr
  • Sep 21, 2026

HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.

Sleeper
Messaging Channels Onboarding +12 Empathy Communication Intercom Insurance Flexible Make Finance Training Customer Success Customer Support Social Media Marketing Communication Skills
  • United States
  • Sep 19, 2026

Sleeper is a sports-focused games platform with messaging at its core. We are a young and energetic company, fueled by a passion for sports and a drive for innovation. Our mission is to create a digital playground for sports fans and their friends to hang out.

Versa Networks
Infrastructure Culture Collaboration +12 Network Fundamentals Creativity Make Management Organization Sales Marketing Engineering Microsoft Teams Training Education Insurance
  • United States (US: DC, MD, VA)
  • $160,000 – $210,000/yr
  • Sep 18, 2026

At Versa Networks, we're revolutionizing the way businesses connect, secure, and optimize their networks. Our mission is to secure anywhere, anytime access to anything.

Harvey
AI Reporting Problem Solving +12 REST API APIs Authentication Empathy Communication CRM Intercom Agentic AI Domain Expertise Customer Experience Customer Support REST APIs
  • United States (US: AZ, CA, CO +22)
  • $88,000 – $132,000/yr
  • Sep 17, 2026

At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

OneSignal
Communication Sales Marketing +7 Onboarding History Customer Success Communication Skills Customer Engagement Interpersonal Skills Customer Support
  • United States
  • $105,000 – $145,000/yr
  • Sep 16, 2026

OneSignal is hiring a Scaled Customer Success Manager to engage and grow our Tech Touch customer base. As a Scaled CSM, you'll use your people and communication skills (alongside some technology) to guide our customers towards success, from implementation through adoption at…

SMB Team
Marketing Coaching Insurance +12 Flexible Education MATCH Monitoring NPS Outreach Cross-Functional Collaboration Communication Procedures Management Microsoft Teams Organized
  • United States (US: PA)
  • Up to $10,000/yr
  • Sep 11, 2026

SMB Team is seeking a Client Success Manager (CSM) for the operational hub of our Client Services Team. This role exists to bridge the gap between strategic vision and day-to-day execution.

NVIDIA
AI Linux Network Fundamentals +12 Authentication HPC Node.js Management Accounting Scalability Analysis Debugging Databases Engineering Microsoft Teams Training
  • United States
  • From $108,000/yr
  • Sep 11, 2026

At NVIDIA, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world.

Thyme Care
Make AI Organization +12 Automation Collaboration Microsoft Teams Onboarding Training Procedures Communications Documentation Empathy Communication Coaching Sales
  • United States (US: not AK, HI)
  • $24.03/hr
  • Sep 9, 2026

We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond.

Cotiviti
Monitoring Infrastructure Microsoft Teams +12 Analysis Make ROOT Management Communication Documentation Operations Training Engineering Leadership Linux SQL
  • United States
  • $70,000 – $92,000/yr
  • Sep 9, 2026

The Senior Support Analyst will assist in monitoring, analyzing and resolving data platforms, configuration, and infrastructure related issues. This person serves as a liaison between technical and operation teams.

Twilio
Communications Culture Make +12 AI Engineering Product Management Zoom Microsoft Teams Slack Reporting Management REST API APIs Java Node.js
  • United States
  • $116,960 – $146,200/yr
  • Sep 8, 2026

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Cotiviti
Monitoring Infrastructure Microsoft Teams +12 Analysis Make ROOT Management Communication Documentation Operations Training Engineering Leadership Linux SQL
  • United States
  • $70,000 – $92,000/yr
  • Sep 2, 2026

The Senior Support Analyst will assist in monitoring, analyzing and resolving data platforms, configuration, and infrastructure related issues. This person serves as a liaison between technical and operation teams.

Hummingbird
Institutions Compliance AI +12 Cross-Functional Collaboration Management Organization Microsoft Teams Creativity Empathy SaaS Fintech Culture Make Leadership Customer Success
  • United States
  • Aug 31, 2026

Hummingbird is a remote-first, fully distributed team united by the shared mission of helping fight financial crime. Since our launch in 2017, we’ve helped major financial institutions and tech-savvy trailblazers alike (e.g.

OneSignal
Messaging Sales Organization +12 Onboarding Management SaaS Intercom Salesforce Claude Slack Communication Customer Success Customer Support Customer Onboarding Account Management
  • United States
  • $130,000 – $155,000/yr
  • Aug 31, 2026

OneSignal is seeking a versatile Customer Success role to help manage our US Strategic business by leading implementation and successfully increase the value our partners achieve by messaging their customers. Join us in scaling our enterprise business!

Zapier
Customer Success Manager (Enterprise) Full-time ↘ +2 regions
AI Zapier Automation +12 Make ChatGPT Claude Gemini Reporting Architecture Planning Engineering Culture Logic Microsoft Teams APIs
  • United States, Latin America
  • $67k – $100k/yr
  • Aug 31, 2026

At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.

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