Curated remote opportunities

Remote Customer Support & Success Jobs in Canada 2026

55 remote jobs open to candidates in Canada in Customer Support & Success. Updated daily.

Airbyte
Databases Make Analytics +12 AI Writing Combine Empathy Open Source Java Kotlin Engineering Microsoft Teams Troubleshooting Precision Triage
  • Canada
  • CA$101,000 – CA$110,000/yr
  • Oct 8, 2026

We’re on a mission to make data available and actionable to everyone, everywhere. With 700+ connectors, our platform powers analytics and gives AI agents the business context they need to do real work.

Hercules
AI Architecture Make +12 Communication TypeScript React APIs Databases Scalability Sales PostgreSQL Redis Tailwind CSS IaC Terraform
  • North America
  • $75,000 – $150,000/yr
  • Oct 5, 2026

What are we looking for? We’re hiring a Technical Support Engineer to help our top customers successful build and scale their apps. What will you do? Help resolve issues with customer apps: Our customers are non-technical. When Hercules' AI agent fails them, they are stuck.

Bask Health
Customer Success Manager (SMB) Full-time ↘ +3 regions
Telemedicine Make Go +12 Culture Collaboration Onboarding Strategic Thinking Leadership Engineering Sales Operations Research AI Segmentation Planning
  • United Kingdom, Canada, United States
  • Oct 5, 2026

Bask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform.

Intelligent Technical Solutions
Troubleshooting QuickBooks Network Fundamentals +12 Operations Helpdesk Management Cybersecurity CSAT macOS English Product Management Monday.com Insurance Flexible Training
  • Remote (Global)
  • $4.59 – $6.89/hr
  • Sep 30, 2026

Join Intelligent Technical Solutions, a dynamic and growing company, as our Technician I. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset.

TELUS International
ROOT Analysis Cross-Functional Collaboration +12 Microsoft Teams Operations Documentation Communication Logic Mapping Infrastructure Troubleshooting Training Management Optimization Problem Solving
  • Canada (CA: ON)
  • CA$90 – CA$110 per hour
  • Sep 25, 2026

TELUS Digital is seeking a Google UJET Expert to support our client-focused contact center initiatives. In this remote, contract-based position, you will leverage your expertise in the Google UJET CCAIP platform to perform root cause analysis, resolve technical issues, and…

Micro1
Channels Accuracy Microsoft Teams +11 Documentation Management Communication Decision Making Community Engagement Customer Support Support Tickets Community Management Ticket Management Verbal communication Communication Skills
  • Remote (Global)
  • $15 – $20/hr
  • Sep 23, 2026

Job Summary: Join our team as a proactive and energetic Community Manager, playing a pivotal role in delivering exceptional customer experiences.

Clipboard Health
Healthcare Operations ROOT +12 Monitoring Assurance Coaching Quality Assurance Zendesk Metabase Management Culture Planning Microsoft Teams Analysis Customer Support
  • Remote (Global) (not United States)
  • $30,000 – $70,000/yr
  • Sep 1, 2026

Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers.

Sezzle
Customer Support Specialist Full-time ↘ +2 regions
English French Payments +12 Make Sales Fintech Troubleshooting Writing Communication Microsoft Teams Leadership Education Zendesk JIRA Training
  • Colombia, Canada
  • Pay varies by region
  • Aug 31, 2026

This is a remote position for candidates based in Canada. About Sezzle: With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that…

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Dot Compliance
Compliance Management SaaS +12 Operations Coaching Cross-Functional Collaboration Microsoft Teams Organization Leadership Onboarding Training Consistency CSAT Collaboration Salesforce
  • Canada
  • Aug 30, 2026

As a Customer Support Team Lead, you will manage the day-to-day operations of our North America customer support team, ensuring a seamless and consistent experience for our customers. Remote in Canada, employee.

Sanity
Support Engineer (SaaS) Full-time ↘ +2 regions
Operations AI Microsoft Teams +12 Figma Documentation Organization Communication Investigations Engineering Infrastructure Empathy Debugging JavaScript TypeScript Next.js
  • United States, Canada
  • Aug 27, 2026

At Sanity.io, we’re building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations…

Crimson Education
Mandarin Chinese English Education +12 Consulting Teaching Research Leadership Valuation Management Adaptability Problem Solving Communication Flexible Recruiting Training
  • Canada
  • Aug 21, 2026

Crimson Education is the world’s leading college admissions consulting firm, with over 1,490 Ivy League offers and 2,410 to the US Top 15. We help ambitious students gain admission to the world’s top universities through expert-led guidance and proven, data-driven strategies.

GitLab
Support Engineer (SaaS) Full-time ↘ +2 regions
GitLab DevSecOps Compliance +12 AI Culture Trademark Combine Linux Infrastructure Sales Microsoft Teams Zendesk Utilities Documentation Engineering
  • United States, Canada
  • $126k – $214k/yr
  • Aug 20, 2026

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation.

1Password
Customer Success Manager (Enterprise) Full-time ↘ +2 regions
ARR Oracle Database Management +12 Cybersecurity AI Strategic Thinking Microsoft Teams SaaS Combine Onboarding Organization Communication Storytelling GDPR Infrastructure
  • United States, Canada
  • $124k – $180k/yr
  • Aug 19, 2026

1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.

Perle
Community Support Lead Contractor Short-term
Community Management Community Support Communication +7 Contributor Onboarding Project Coordination Customer Support Problem Solving Reporting Spreadsheets Project Management
  • Remote (Global)
  • $320/month
  • Aug 2, 2026

Support AI project contributors by onboarding new participants, answering questions in their native language, communicating project updates, and acting as the bridge between contributor communities and project managers. Earn $320/month in this temporary remote role with potential future full-time opportunities.

Supabase
Supabase PostgreSQL Engineering +12 Microsoft Teams Optimization Triage Documentation Channels GitHub Testing SQL Communication English Linux Unix
  • North America, Latin America
  • Aug 1, 2026

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.

GitLab
Technical Support Engineer Full-time ↘ +2 regions
GitLab DevSecOps Compliance +12 AI Culture Trademark Engineering Linux Troubleshooting Documentation Make SaaS Zendesk Infrastructure Sales
  • Canada, United States
  • $87k – $146k/yr
  • Jul 31, 2026

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation.

Tailscale
Statistics Microsoft Teams Engineering +12 ROOT Investigations Node.js SaaS Infrastructure Communication Network Fundamentals Firewalls Debugging Go Channels Semantics
  • Canada
  • CA$154,100 – CA$192,960/yr
  • Jul 28, 2026

Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.

Akuity
Technical Support Engineer Full-time ↻ Reposted ↘ +2 regions
GitHub Kubernetes Open Source +12 Documentation GitOps Channels Engineering Troubleshooting Infrastructure ROOT AWS Microsoft Azure Google Cloud Platform Culture Technical Support
  • United States, Canada
  • Jul 23, 2026

Akuity was founded by the co-creators of Argo, Hong Wang, Jesse Suen, and Alexander Matyushentsev. The three were founding engineers at Applatix, which launched the Argo project in 2017.

Zapier
Automation AI Zapier +12 Make ChatGPT Claude Gemini Sales Organization Strategic Thinking Consulting Alignment Culture SaaS Microsoft Teams
  • United States, Canada
  • $119,000 – $237,500/yr
  • Jun 30, 2026

At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.

Linear
Technical Support Engineer Full-time ↘ +2 regions
Linear Microsoft Teams AI +12 Documentation Channels Collaboration Onboarding Debugging Communication Slack Engineering Operations Troubleshooting APIs SQL
  • United States, Canada
  • May 28, 2026

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.

Goodstack
Customer Success Manager (Enterprise) Full-time ↘ +2 regions
Research Make RevOps +12 Reporting Forecasting Cadence Microsoft Teams Alignment Negotiation Geography Organized MATCH Documentation Procurement Management
  • United States, Canada (Central or Western North America only)
  • May 21, 2026

If you’ve been looking to join a fast-growing startup with a bold vision of a world where doing good is built into everything we do, then you’ve found the right place.

Motion
Customer Support & Success Full-time ↘ +2 regions
Marketing Microsoft Teams Analytics +12 AI Valuation Reflection Culture Teaching Strategic Thinking Intercom Communication Slack Go REST API Make
  • United States, Canada
  • Apr 9, 2026

Marketing today runs on creative, and the teams doing it best understand that creative is both an art and a science. Rather than shipping ads and hoping they land, they build systems to understand what's driving performance, then turn those insights into repeat successes.

Hospitable
Customer Support & Success Full-time ↘ +2 regions
Culture Engineering Zoom +10 Documentation Microsoft Teams SaaS Payroll Slack Customer Support User Experience Customer Experience Technical Support Mental Health
  • United States, Canada (US: OR)
  • $77k – $96k/yr
  • Apr 8, 2026

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together.

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