Curated remote opportunities

Remote Customer Support & Success Jobs in Canada 2026

55 remote jobs open to candidates in Canada in Customer Support & Success. Updated daily.

Cohere
Customer Success Manager (Enterprise) Full-time ↘ +2 regions
AI Training Microsoft Teams +12 Machine Learning Engineering Coaching Organization Decision Making Management Leadership SaaS Strategic Thinking Culture Education Recruiting
  • Canada, United States
  • $570k – $675k/yr
  • Nov 6, 2026

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.

Intelligent Technical Solutions
macOS CRM Network Fundamentals +12 Management Troubleshooting Helpdesk CSAT Communication Training Quality Assurance English Product Management Monday.com Insurance Flexible
  • Remote (Global)
  • $4.68/hr
  • Nov 6, 2026

Join Intelligent Technical Solutions, a dynamic and growing company, as a Proactive Technician I. We’re looking for a dependable, detail-oriented problem solver with strong customer service skills and a team-first mindset.

20four7VA
Recruiting Make Troubleshooting +12 Healthcare Monitoring Management Procedures Documentation Communication Confidentiality Writing Problem Solving English Organized Microsoft Teams
  • Remote (Global)
  • Nov 3, 2026

APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing.

Supabase
Engineering Optimization Payments +12 Triage Documentation Testing Communication English Microsoft Teams SQL Supabase Insurance Collaboration Flexible Education
  • Remote (Global)
  • Nov 2, 2026

We’re looking for a Billing Support Specialist to play a critical role in shaping our billing experience. You’ll take ownership of customer billing inquiries across EMEA, partnering directly with customers and working cross-functionally with our Billing Engineering team.

Bask Health
Customer Success Manager (Enterprise) Full-time ↘ +3 regions
Telemedicine Make Go +12 Culture Collaboration AI Onboarding Research Combine LLMs Communications Management Troubleshooting Testing Engineering
  • United Kingdom, United States, Canada
  • Nov 2, 2026

Bask is the best Telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform.

Intelligent Technical Solutions
Troubleshooting QuickBooks Network Fundamentals +12 Operations Helpdesk Management Firewalls Switches Architecture Cybersecurity CSAT Training macOS English Product Management
  • Remote (Global)
  • From $7.03/hr
  • Oct 30, 2026

Join Intelligent Technical Solutions, a dynamic and growing company, as our Technician II. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset.

Hercules
Monday.com AI Architecture +12 Make Communication TypeScript React APIs Databases Scalability Sales PostgreSQL Redis Tailwind CSS IaC
  • North America
  • $75,000 – $150,000/yr
  • Oct 30, 2026

What are we looking for? We're hiring a Technical Support Engineer for weekend coverage (Thursday to Monday) to help our top customers successfully build and scale their apps. What will you do? Help resolve issues with customer apps: Our customers are non-technical.

HumanSignal
AI Annotation Open Source +12 Machine Learning Microsoft Teams Verification Onboarding Zendesk KYC Channels Payments Finance Operations Engineering Data Classification
  • North America
  • $55,000 – $70,000/yr
  • Oct 29, 2026

Real-world data is the competitive edge in AI. HumanSignal is a human data partner for companies building AI models and products. Our customers ship better AI, faster, because we partner with their researchers from real-world data creation to annotation to delivery.

Motion
Customer Success Manager (Enterprise) Full-time ↘ +2 regions
Marketing Microsoft Teams Analytics +12 AI Valuation Reflection Culture Spreadsheets Testing Go Strategic Thinking Reverse Engineering Onboarding Communication Benchmarking
  • United States, Canada
  • $130k – $160k/yr
  • Oct 29, 2026

📣 We recently hosted a CS hiring info event - watch the recording to meet the team and learn more about the role! About Motion 💡 Marketing today runs on creative, and the teams doing it best understand that creative is both an art and a science.

Webflow
Customer Success Manager (Enterprise) Full-time ↘ +2 regions
Webflow Marketing Microsoft Teams +12 Strategic Thinking Cross-Functional Collaboration CAD Sales Reporting Forecasting AI Management SaaS Automation Research Planning
  • United States, Canada (Pacific Time Zone only · CA: BC, ON)
  • $152k – $205k/yr
  • Oct 29, 2026

Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust.

Bask Health
Customer Success Manager (SMB) Full-time ↘ +3 regions
Sales Management Make +12 Microsoft Teams Organized CRM Operations Hospitality Communication Organization E-Commerce Payments Writing Marketing Customer Success
  • United States, United Kingdom, Canada
  • Oct 27, 2026

We’re looking for a driven, resourceful, and people-oriented Junior Customer Success Manager to join our team. This role is ideal for someone early in their career who is eager to learn, enjoys building relationships, and takes ownership of getting things done.

Mode Mobile
AI Culture Collaboration +12 Communication OKRs Swift Training Confidentiality English Spanish Zendesk Alignment Make Compliance Customer Success
  • Remote (Global)
  • Oct 26, 2026

Mode is a fast-growing technology company building businesses at the intersection of AI, data, mobile apps, and digital experiences. Our portfolio of mobile apps and digital products reaches 100M+ monthly active users across a global audience.

HumanSignal
AI Annotation Open Source +12 Machine Learning Microsoft Teams Engineering Automation Debugging ROOT Documentation Procedures Investigations SaaS APIs Python
  • Europe, North America (Europe or East Coast North America only)
  • $75,000 – $90,000/yr
  • Oct 23, 2026

Real-world data is the competitive edge in AI. HumanSignal is a human data partner for companies building AI models and products. Our customers ship better AI, faster, because we partner with their researchers from real-world data creation to annotation to delivery.

Ask Ethos
Monday.com Make AI +11 MATCH Training Research Microsoft Teams Go ROOT Empathy Customer Support Model Training Investment Research Attention to Detail
  • Remote (Global) (not 83 countries)
  • Oct 22, 2026

This role works directly for Ethos and is based in our London HQ, in Kings Cross. Successful candidates will be required to work in the office Monday - Thursday with Friday working remote. About Ethos Ethos is on a mission to make human opportunity abundant with AI.

Customer.io
Communication Microsoft Teams Writing +12 Triage Zendesk Linear Zapier Notion Slack Zoom Engineering Programming JavaScript SaaS Marketing
  • Canada
  • From $70,000/yr
  • Oct 17, 2026

Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive.

Motion
Customer Success Manager (SMB) Full-time ↘ +2 regions
Marketing Microsoft Teams Analytics +12 AI Valuation Hospitality Training Slack Go Make Communication HubSpot Writing Typing Management
  • Canada, United States
  • $75k – $95k/yr
  • Oct 16, 2026

Marketing today runs on creative, and the teams doing it best understand that creative is both an art and a science. Rather than shipping ads and hoping they land, they build systems to understand what's driving performance, then turn those insights into repeat successes.

Constructor
Technical Support Engineer Full-time ↘ +5 regions
E-Commerce Engineering Microsoft Teams +12 APIs Make Architecture Index Communication Acting Documentation Onboarding Consulting Problem Solving Decision Making JSON
  • Argentina, Uruguay, Colombia +4CanadaBrazilNorth AmericaLatin America
  • $80k – $120k/yr
  • Oct 16, 2026

Launched in 2019, Constructor is an AI-first ecommerce search and discovery platform that helps shoppers find the right products at the right time and enables leading global e-commerce brands to drive meaningful revenue and conversion gains.

Constructor
Technical Support Engineer Full-time ↘ +5 regions
E-Commerce Engineering Microsoft Teams +12 APIs Make Architecture Index Communication Acting Documentation Onboarding Consulting Problem Solving Decision Making JSON
  • Argentina, Uruguay, Colombia +4CanadaBrazilNorth AmericaLatin America
  • $80k – $120k/yr
  • Oct 16, 2026

Launched in 2019, Constructor is an AI-first ecommerce search and discovery platform that helps shoppers find the right products at the right time and enables leading global e-commerce brands to drive meaningful revenue and conversion gains.

Airbyte
Make Analytics AI +12 Empathy Engineering Microsoft Teams Troubleshooting Triage APIs SaaS ROOT Onboarding OAuth Debugging Authentication
  • Canada
  • CA$89,000 – CA$105,000/yr
  • Oct 15, 2026

We’re on a mission to make data available and actionable to everyone, everywhere. With 700+ connectors, our platform powers analytics and gives AI agents the business context they need to do real work.

GitLab
Engineering GitLab DevSecOps +12 Compliance AI Culture Trademark Management Agile Planning Reporting Combine Sales Cross-Functional Collaboration Microsoft Teams
  • Remote (Global)
  • $124,800 – $210,600/yr
  • Oct 15, 2026

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation.

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