Curated remote opportunities

Remote Customer Support & Success Jobs in Malaysia 2026

17 remote jobs open to candidates in Malaysia in Customer Support & Success. Updated daily.

Binance
Customer Support Specialist Full-time ↘ +4 regions
Finance Education Research +12 Payments Macros Consistency Helpdesk Analysis Decision Making Cross-Functional Collaboration Microsoft Teams Alignment Training Operations English
  • Hong Kong, Malaysia, Singapore +1Taiwan
  • Oct 16, 2026

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users.

GitLab
Engineering GitLab DevSecOps +12 Compliance AI Culture Trademark Management Agile Planning Reporting Combine Sales Cross-Functional Collaboration Microsoft Teams
  • Remote (Global)
  • $124,800 – $210,600/yr
  • Oct 15, 2026

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation.

Micro1
Channels Accuracy Microsoft Teams +11 Documentation Management Communication Decision Making Community Engagement Customer Support Support Tickets Community Management Ticket Management Verbal communication Communication Skills
  • Remote (Global)
  • $15 – $20/hr
  • Sep 23, 2026

Job Summary: Join our team as a proactive and energetic Community Manager, playing a pivotal role in delivering exceptional customer experiences.

Kraken
Customer Support Specialist Full-time ↘ +3 regions
Finance Infrastructure Culture +12 Institutions Troubleshooting Microsoft Teams Channels Training Management Mandarin Chinese Zendesk JIRA Confluence Slack Multitasking
  • Malaysia
  • Sep 23, 2026

Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open,…

Clipboard Health
Customer Support Specialist Full-time ↘ +2 regions
Healthcare Compliance Microsoft Excel +12 Communication Accuracy Procedures Reporting Management Collaboration Training Assurance Verification Operations Organized Slack
  • Philippines
  • $13k – $14k/yr
  • Sep 14, 2026

Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers.

Clipboard Health
Community Support Lead Full-time ↻ Reposted
Healthcare Operations ROOT +12 Monitoring Assurance Coaching Quality Assurance Zendesk Metabase Management Culture Planning Microsoft Teams Analysis Customer Support
  • Remote (Global)
  • $30,000 – $70,000/yr
  • Sep 1, 2026

Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers.

OneImaging
Operations Radiology Healthcare +12 Helpdesk Go Troubleshooting Management Analysis Databases SQL Linear Reporting macOS Network Fundamentals Writing
  • Remote (Global)
  • Aug 31, 2026

Radiology is the second most used healthcare service, used by over 51% of the workforce annually. Despite the critical role of radiology in healthcare, the process for undergoing a medical imaging exam has remained unchanged for decades.

Meridial AI
Onboarding Specialist Contractor ↘ +3 regions
Onboarding Communication Education +9 Cross-Functional Collaboration Collaboration JIRA Salesforce Compliance Project Coordination Communication Skills Google Workspace General Knowledge
  • Jamaica, Malaysia, Philippines
  • $16.66/hr
  • Aug 24, 2026

This role supports Self Service Plan Sponsors during onboarding by providing timely, high-quality guidance as users navigate our client’s platform.

Perle
Community Support Lead Contractor Short-term
Community Management Community Support Communication +7 Contributor Onboarding Project Coordination Customer Support Problem Solving Reporting Spreadsheets Project Management
  • Remote (Global)
  • $320/month
  • Aug 2, 2026

Support AI project contributors by onboarding new participants, answering questions in their native language, communicating project updates, and acting as the bridge between contributor communities and project managers. Earn $320/month in this temporary remote role with potential future full-time opportunities.

Akuity
GitHub Kubernetes Open Source +12 Documentation GitOps Channels Engineering Troubleshooting Infrastructure ROOT AWS Microsoft Azure Google Cloud Platform Culture Technical Support
  • Remote (Global)
  • Jul 23, 2026

Akuity was founded by the co-creators of Argo, Hong Wang, Jesse Suen, and Alexander Matyushentsev. The three were founding engineers at Applatix, which launched the Argo project in 2017.

Meridial AI
Customer Support Specialist Contractor ↘ +3 regions
English Flexible Troubleshooting +10 Communication Problem Solving Customer Support Technical Troubleshooting Customer Experience Verbal communication Communication Skills Technical Support Financial Services Attention to Detail
  • Jamaica, Malaysia, Philippines
  • $16.66/hr
  • Jul 1, 2026

Customer Support Expert (English) We are looking for a customer-oriented English-speaking Customer Support Agent to support customers with retirement plan and account-related inquiries.

RateHawk
Customer Success Manager (Enterprise) Full-time ↘ +5 regions
English Korean Culture +12 CRM Make Tableau SQL Microsoft Teams Empathy Management Language Skills CRM Systems Remote Work Learning Development Data Protection
  • South Korea, Philippines, Malaysia +2ThailandIndia
  • Jun 4, 2026

Join Our Team as a Service Manager at RateHawk! Are you passionate about travel and tech? Do you speak English and Korean fluently? We’re looking for a Service Manager to take care of our top B2B partners in South Korea.

RateHawk
Customer Success Manager (Enterprise) Full-time ↘ +4 regions
English Malay Culture +12 CRM Make Tableau SQL Microsoft Teams Empathy Management Language Skills CRM Systems Remote Work Learning Development Data Protection
  • Philippines, Malaysia, Thailand +1India
  • Jun 4, 2026

Join Our Team as a Service Manager at RateHawk! Are you passionate about travel and tech? Do you speak English and Malay fluently? We’re looking for a Service Manager to take care of our top B2B partners in Malaysia and Singapore.

Canonical
Japanese Collaboration Ubuntu +12 Open Source Infrastructure English Communication Management Kubernetes Sales Engineering Cross-Functional Collaboration Microsoft Teams Documentation Linux
  • Asia
  • Apr 1, 2026

The role of an Enterprise Customer Success Manager at Canonical Customer success is a fairly new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing…

Canonical
Collaboration Ubuntu Infrastructure +12 Problem Solving Onboarding Microsoft Teams Documentation Kubernetes Sales Japanese Korean Spanish Portuguese German French
  • Remote (Global)
  • Apr 1, 2026

Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts.

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