Curated remote opportunities

Remote Customer Support & Success Jobs in United Kingdom 2026

62 remote jobs open to candidates in United Kingdom in Customer Support & Success. Updated daily.

HumanSignal
AI Annotation Open Source +12 Machine Learning Microsoft Teams Engineering Automation Debugging ROOT Documentation Procedures Investigations SaaS APIs Python
  • Europe, North America (Europe or East Coast North America only)
  • $75,000 – $90,000/yr
  • Oct 23, 2026

Real-world data is the competitive edge in AI. HumanSignal is a human data partner for companies building AI models and products. Our customers ship better AI, faster, because we partner with their researchers from real-world data creation to annotation to delivery.

GitLab
Customer Success Manager (Enterprise) Full-time ↘ +4 regions
Adobe Photoshop Sales GitLab +12 DevSecOps Compliance AI Culture Trademark Reporting Management Transformations Leadership Procurement Consulting Training
  • Ireland, Germany, Spain +1United Kingdom
  • Oct 23, 2026

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation.

Ask Ethos
Monday.com Make AI +11 MATCH Training Research Microsoft Teams Go ROOT Empathy Customer Support Model Training Investment Research Attention to Detail
  • Remote (Global) (not 83 countries)
  • Oct 22, 2026

This role works directly for Ethos and is based in our London HQ, in Kings Cross. Successful candidates will be required to work in the office Monday - Thursday with Friday working remote. About Ethos Ethos is on a mission to make human opportunity abundant with AI.

Granular Energy
Infrastructure SaaS Utilities +12 Automation Management Go Onboarding Training HubSpot Notion Sales Consulting Communication Empathy Analysis
  • Europe
  • €40,000 – €55,000/yr
  • Oct 19, 2026

Granular Energy is a fast-growing climate tech company building the infrastructure for a carbon-free grid. We provide a SaaS platform that helps utilities, energy suppliers and corporates manage energy attribute certificate portfolios.

Constructor
Algorithms Make Empathy +12 Coaching Go Microsoft Teams Acting French Management Consulting Stakeholder Management Problem Solving Training Education Genetics
  • Europe, France
  • Oct 19, 2026

You're a jack-of-all-trades with a passion for cool technology and interacting with people and making them happy. You're a self-starter who's good at triaging problems and working on the most important one.

Customer.io
Customer Success Manager (Enterprise) Full-time ↘ +4 regions
Communication Microsoft Teams Acting +12 Onboarding Management Engineering Marketing Make Creativity Organized AI Coaching Modeling Organization Webinars
  • Australia, New Zealand, United Kingdom +1Ireland
  • From $80,000/yr
  • Oct 17, 2026

Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive.

Constructor
Technical Support Engineer Full-time ↘ +2 regions
E-Commerce Engineering Microsoft Teams +12 APIs Make Architecture Index Communication Acting Documentation Onboarding Consulting Problem Solving Decision Making JSON
  • France, Belgium, Europe
  • $80k – $120k/yr
  • Oct 16, 2026

Launched in 2019, Constructor is an AI-first ecommerce search and discovery platform that helps shoppers find the right products at the right time and enables leading global e-commerce brands to drive meaningful revenue and conversion gains.

Constructor
Technical Support Engineer Full-time ↘ +2 regions
E-Commerce Engineering Microsoft Teams +12 APIs Make Architecture Index Communication Acting Documentation Onboarding Consulting Problem Solving Decision Making JSON
  • France, Belgium, Europe
  • $80k – $120k/yr
  • Oct 16, 2026

Launched in 2019, Constructor is an AI-first ecommerce search and discovery platform that helps shoppers find the right products at the right time and enables leading global e-commerce brands to drive meaningful revenue and conversion gains.

Hercules
AI Architecture Make +12 Communication TypeScript React APIs Databases Scalability Sales PostgreSQL Redis Tailwind CSS IaC Terraform
  • Europe, Middle East, Africa
  • $60,000 – $120,000/yr
  • Oct 5, 2026

What are we looking for? We’re hiring a Technical Support Engineer to help our top customers successful build and scale their apps. What will you do? Help resolve issues with customer apps: Our customers are non-technical. When Hercules' AI agent fails them, they are stuck.

Bask Health
Customer Success Manager (SMB) Full-time ↘ +3 regions
Telemedicine Make Go +12 Culture Collaboration Onboarding Strategic Thinking Leadership Engineering Sales Operations Research AI Segmentation Planning
  • United Kingdom, Canada, United States
  • Oct 5, 2026

Bask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform.

Owkin
Customer Support Specialist Full-time ↘ +3 regions
AI Biology Research +12 Decision Making English Contracts Engineering Make Triage Go Compliance Automation Operations SaaS APIs
  • France, Germany, United Kingdom
  • Oct 2, 2026

Owkin is an agentic AI company pioneering Biological Artificial Superintelligence to solve problems in biology where human researchers alone have failed. Owkin builds K Pro - an AI scientist for pharmaceutical research and strategic decision-making.

1Password
ARR Oracle Database Management +12 Cybersecurity AI Strategic Thinking Microsoft Teams SaaS Coaching Make Onboarding Engineering Leadership Identity and Access Management Planning
  • United Kingdom
  • £73,000 – £106,000/yr
  • Sep 30, 2026

1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.

Intelligent Technical Solutions
Troubleshooting QuickBooks Network Fundamentals +12 Operations Helpdesk Management Cybersecurity CSAT macOS English Product Management Monday.com Insurance Flexible Training
  • Remote (Global)
  • $4.59 – $6.89/hr
  • Sep 30, 2026

Join Intelligent Technical Solutions, a dynamic and growing company, as our Technician I. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset.

Granular Energy
SaaS Management Sales +12 Microsoft Teams Communication Onboarding Operations Make Reporting Planning CRM Scripting Cross-Functional Collaboration STEM Education
  • Europe
  • Sep 25, 2026

Granular is a fast-growing climate tech startup developing a platform to help the electricity system transition towards 24/7 clean energy. You can find out more about the 24/7 energy space in this article.

Micro1
Channels Accuracy Microsoft Teams +11 Documentation Management Communication Decision Making Community Engagement Customer Support Support Tickets Community Management Ticket Management Verbal communication Communication Skills
  • Remote (Global)
  • $15 – $20/hr
  • Sep 23, 2026

Job Summary: Join our team as a proactive and energetic Community Manager, playing a pivotal role in delivering exceptional customer experiences.

Constructor
Algorithms Make Empathy +12 Microsoft Teams Go Reporting Engineering Documentation Training Management German Consulting Stakeholder Management Problem Solving Education
  • Germany, Europe
  • Sep 14, 2026

You're a jack-of-all-trades with a passion for cool technology and interacting with people and making them happy. You're a self-starter who's good at triaging problems and working on the most important one.

Clipboard Health
Healthcare Operations ROOT +12 Monitoring Assurance Coaching Quality Assurance Zendesk Metabase Management Culture Planning Microsoft Teams Analysis Customer Support
  • Remote (Global) (not United States)
  • $30,000 – $70,000/yr
  • Sep 1, 2026

Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers.

Eneba
Accessibility Microsoft Teams Management +12 Communication Problem Solving Planning Procedures Culture Experimentation Cross-Functional Collaboration Time Management Make Decision Making English Customer Support
  • Europe
  • Aug 27, 2026

At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none.

Sanity
Support Engineer (SaaS) Full-time ↘ +2 regions
Operations AI Microsoft Teams +12 Figma Documentation Organization Communication Investigations Engineering Infrastructure Empathy Debugging JavaScript TypeScript Next.js
  • Europe, United Kingdom
  • Aug 27, 2026

At Sanity.io, we’re building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations…

Chainguard
Management AI Canva +12 Snowflake Apache Spark Organization Cross-Functional Collaboration Microsoft Teams Leadership Culture Coaching Strategic Thinking Consistency Outreach Sales
  • United Kingdom
  • Up to £150,000/yr
  • Aug 25, 2026

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk.

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