Back to remote jobs

Benefit Navigation expert

Mercor

AI Expert - HR / People Ops Contractor
Remote (Global) $70/hr September 15, 2026

Job description

Are you a benefits professional — plan design, payer and claims operations, or benefits regulatory and compliance? Our client is developing AI-generated benefits-navigation content, and needs experienced benefits professionals to validate it.

In this role, you'll:

  • Review and validate evaluation rubrics for accuracy and real-world relevance

  • Assess AI-generated benefits-navigation scenarios used to inform a synthetic dataset

  • Identify inaccurate, unrealistic, ambiguous, or potentially harmful guidance

  • Recommend improvements based on real-world benefits administration experience

You're a strong fit if you:

  • Have substantial experience in benefits administration, benefits navigation, or healthcare coverage — Must Have

  • Bring a strong understanding of Medicare and/or Medicaid — Must Have

  • Know common customer questions, service workflows, and escalation practices — Must Have

  • Can tell general educational guidance from situations needing a licensed, legal, clinical, or plan-specific referral

Strongly preferred:

  • Employer-sponsored group benefits or health and welfare administration

  • Benefits navigation, advocacy, or benefits-related customer service

  • Quality assurance, rubric development, or content validation

  • Experience reviewing AI-generated or synthetic customer-service content

This is a non-clinical review role — likely not the right fit if your background is primarily hands-on clinical care.

Details:

  • Remote, hourly, $70/hour

  • Application includes a short domain-expert interview

Apply now

Opens work.mercor.com in a new tab. If they ask how you found the role, mention RemoWork.

Categories

Explore other opportunities in related specializations.

AI & Data Training Paid Research Participant Engineering & Development Data & Analytics Design & Creative Product & Project Management Marketing & Growth Sales & Business Development Customer Support & Success HR & People Operations Finance & Accounting Legal & Compliance Operations & Administration Healthcare & Clinical Science & Research Education & Training Writing & Content Translation & Localization Media & Entertainment Consulting & Strategy Nonprofit, Social Impact & Other Travel & Hospitality Sports & Fitness Fashion, Beauty & Lifestyle

Related jobs

View all

Frequently asked questions

Is Mercor legitimate?
Yes, Mercor is a legitimate company listed on RemoWork. We verify all companies on our platform. However, we always recommend doing your own research before sharing personal information or starting work. Check reviews from other users and visit the company's official website for the most up-to-date information.
How do I get started with Mercor?
To get started, visit Mercor's official website and look for their careers or sign-up page. Create an account, complete your profile with relevant skills and experience, and apply for available positions or projects. Some companies may require you to pass a qualification test or assessment before you can start working.
Does Mercor offer remote work?
Yes, Mercor offers remote work opportunities. Most tasks and positions can be completed from anywhere with a reliable internet connection and a computer or smartphone. Specific location requirements may vary by project or role, so check individual listings for details.
How does Mercor pay its workers?
Payment methods and schedules vary. Common payment options include PayPal, bank transfers, Payoneer, and other digital payment platforms. Visit Mercor's official website or check their payment/FAQ section for specific details about payment methods, minimum thresholds, and payout schedules.
What skills do I need to work with Mercor?
Required skills vary by role and project. Generally, you'll need a reliable internet connection, basic computer literacy, strong attention to detail, and good communication skills. Some positions may require specialized expertise, language proficiency, or technical qualifications. Check individual job listings for specific requirements.
What is Mercor's vetting process like?
Mercor uses an AI-powered vetting process that evaluates candidates through technical assessments, interviews, and skill verification. The platform matches vetted talent with companies looking for specific expertise. The process is designed to be efficient and identify top-tier professionals quickly.
What types of roles does Mercor offer?
Mercor connects professionals with AI engineering, software development, data science, machine learning, and other tech-focused roles. The platform works with startups and enterprises, offering both contract and full-time remote positions across various technical domains.
Is Mercor free for job seekers?
Yes, Mercor is free for job seekers and freelancers. The platform earns revenue from companies hiring through the network. Candidates can create profiles, get vetted, and apply for positions at no cost.
Open to applicants in the United States
Apply now

Stay in the loop.

One email per week, 5 hand-picked roles.