Assistant Director, Accommodations Customer Care College Board - Operations Location: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office).
Australian English Voice Customer Service Representative | Remote | Sydney
Australia
July 8, 2026
Job description
Australian English Voice Customer Service Representative
Qualified applicants will be contacted via email regarding the next steps in the hiring process.
We are seeking a professional Australian English-speaking Voice Customer Service Representative to support customer interactions, communication projects, and AI-related initiatives. The ideal candidate possesses excellent verbal communication skills, an authentic Australian accent, and the ability to engage naturally with customers while maintaining professionalism.
Responsibilities
- Handle customer interactions in Australian English via voice-based platforms.
- Communicate clearly, professionally, and courteously.
- Follow scripts, guidelines, and communication protocols when required.
- Accurately document interactions and feedback.
- Maintain high-quality customer service standards.
- Meet performance goals and project deadlines.
Requirements
- Native Australian English speaker.
- Authentic Australian accent with clear pronunciation.
- Excellent communication and interpersonal skills.
- Strong listening and problem-solving abilities.
- Reliable internet connection and a quiet work environment.
- Ability to work independently and follow instructions.
Nice to Have
- Previous customer service, call center, support, or communication experience.
- Experience with CRM systems and customer support tools.
- Familiarity with AI, language, or localization projects.
Qualified applicants will be contacted via email regarding the next steps in the hiring process.
Apply now
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