Assistant Director, Accommodations Customer Care College Board - Operations Location: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office).
Haitian Creole Voice Customer Service Representative | Remote | Haiti
Haiti
July 9, 2026
Job description
Haitian Creole Voice Customer Service Representative
Apply here: Application Form Link
We are seeking professional Haitian Creole-speaking Voice Customer Service Representatives to provide exceptional customer support through phone-based interactions. The ideal candidate has excellent communication skills, a customer-first mindset, and the ability to handle customer inquiries professionally and efficiently.
Responsibilities
- Handle inbound and outbound customer calls in Haitian Creole.
- Assist customers with inquiries, concerns, and service-related issues.
- Provide accurate information about products, services, and company policies.
- Maintain a professional and courteous demeanor during all customer interactions.
- Document customer interactions and update records accurately.
- Escalate complex issues to the appropriate team when necessary.
- Meet performance metrics, quality standards, and service goals.
Requirements
- Native or fluent Haitian Creole speaker.
- Excellent verbal communication and active listening skills.
- Strong customer service and problem-solving abilities.
- Ability to multitask and manage customer interactions efficiently.
- Reliable internet connection and a quiet work environment.
- Basic computer proficiency and ability to learn new systems.
- Ability to work independently and follow established procedures.
Nice to Have
- Previous experience in customer service, call center, support, telemarketing, or sales roles.
- Experience using CRM systems and customer support tools.
- Familiarity with remote work environments.
- English language proficiency.
Apply here: Application Form Link
Apply now
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