Account Manager II

Client Onboarding Specialist (Contingent Worker) — Activate NA Pilot

We are seeking a Client Onboarding Specialist to support Meta’s Activate North America pilot, helping new Mid-Market advertisers connect with their Account Managers and get off to a strong start. Working closely with Account Managers and Team Leads, you will manage a defined cohort of new accounts through a structured, personalized outreach sequence across phone, email, and approved messaging channels; identify and verify decision-maker contacts; schedule introductory calls; and provide timely, well-documented handoffs once a meeting is booked or contact is established. You will also support onboarding webinar invitations, reminders, and attendance follow-up, maintain accurate CRM records, and flag account data issues. This is a hands-on onboarding role—not an Account Manager position—and does not carry a revenue or attributed-revenue quota or responsibility for ongoing account strategy or escalations.

The ideal candidate brings 2–4 years of relevant experience, ideally in sales development or a similar client-facing role at a technology company. You should be comfortable with outbound prospecting and phone outreach, skilled at writing clear, personalized communications, and able to manage a high-volume workflow with consistent follow-through and attention to detail. Experience using CRM systems, researching business contacts, maintaining data quality, and coordinating across sales teams is important; familiarity with digital advertising and webinar support is a plus. We are looking for someone who can follow an established playbook, use approved tools efficiently, recognize when to escalate, and surface practical improvements as the pilot evolves. Success will be measured through outreach completion, faster first contact, improved contactability, accurate records, and smooth Account Manager handoffs, contributing to the pilot’s broader goal of improving first-quarter advertiser retention.

This posting is for a contract assignment with Tundra Technical Solutions to provide services to Meta

The pay range that Tundra in good faith reasonably expects to pay for this position is $40/hour - $45/hour.

Tundra’s benefits offering includes optional medical, dental, vision, retirement benefits, up to 15 Days PTO per annum and a New Child Benefit.

We would like to thank you for your interest in this opportunity. However, only candidates under consideration will be contacted.

Tundra Technical Solutions is a global workforce and technology delivery firm, ranked by Staffing Industry Analysts as one of the largest in North America. At Tundra, we aren't just hiring top talent at the world's most recognizable brands; we are pioneers of social recruitment.

This post is for a contract assignment. Assignment duties and duration are subject to business needs and requirements. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other legally protected characteristics.

California Notice: Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.

New York Notice: Notice Regarding Automated Employment Decision Tools in New York City

Meta and Tundra Technical Solutions, its recruiting services provider, use software with artificial intelligence and automated processing features to assist with recruiting for this role, including sourcing and reviewing applications. A recruiter or hiring manager decides which candidates advance.

The Meta CWX Program is enabled by a cutting-edge software platform called TalentNet that leads the contingent labor world for technology innovation. The software platform leverages Machine Learning and Artificial Intelligence to make sure the right people end up in the right job.

At Meta, we are constantly iterating, solving problems, and working together to connect people all over the world. That’s why it’s important that our workforce reflects the diversity of the people we serve. Hiring people with different backgrounds and points of view helps us make better decisions, build better products, and create better experiences for everyone.

We give people the power to build community and bring the world closer together. Our products empower more than 3 billion people around the world to share ideas, offer support, and make a difference