Coordinator

Coordinator (Contract)

Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft.

Summary:

We are seeking a detail-oriented and highly organized Business Guest Credential Coordinator to join a fast-paced, process-driven team responsible for managing the end-to-end lifecycle of Business Guest credentials within a large enterprise technology environment. This fully remote role serves as the primary point of contact for Business Guests, Microsoft Managers, Stakeholders, and Business Admins, ensuring seamless onboarding and offboarding experiences, timely credential management, and responsive support for all related inquiries. The ideal candidate thrives in a structured, task-oriented setting, demonstrates exceptional communication skills, and brings a proactive approach to managing high volumes of requests with accuracy and discretion.

Job Responsibilities:

• Manage the end-to-end Business Guest credential process, serving as the principal contact for Business Guest clients and Microsoft stakeholders
• Handle all incoming inquiries and email correspondence related to Business Guest requests in a timely and professional manner
• Serve as the main point of contact for Business Guest questions, supporting Microsoft Managers, Stakeholders, and Business Admins
• Coordinate and execute onboarding and offboarding activities, including assisting Business Guests with access and IT issues during onboarding
• Track and maintain an accurate, up-to-date list of Business Guests and their credential statuses, including renewals and end dates
• Coordinate device requests and returns as needed, maintaining appropriate tracking records for all related requests
• Proactively triage inbox and communications to ensure responsiveness and operational efficiency
• Support additional credential management responsibilities and ad-hoc requests as business needs arise
• Facilitate cross-functional communication and coordinate with stakeholders to ensure alignment across the organization
• Maintain organized documentation and share information effectively to support team processes and continuity

Requirements:

• 2+ years of administrative or business support experience, preferably in a structured, process-driven role
• Prior experience working in a large corporate or technology environment strongly preferred
• Demonstrated experience managing onboarding and offboarding workflows, credential or access management, and stakeholder coordination
• Experience handling high volumes of email correspondence and request management with accuracy and professionalism
• Experience supporting device coordination, tracking, and returns is a plus
• Proficiency in Microsoft 365 tools including Outlook, Teams, Excel, SharePoint, and PowerPoint
• Strong written and verbal communication skills with the ability to manage correspondence across multiple stakeholder groups
• Exceptional organizational skills with consistent follow-through on tasks, requests, and deadlines
• High level of discretion when handling confidential information and sensitive credential data
• Ability to work independently in a fully remote, task-oriented environment while maintaining a consistent and reliable schedule
• Experience with onboarding and offboarding processes, credential or access management, and request tracking
• Proficiency in data tracking, reporting, and document management within enterprise platforms
• Proactive inbox and communication triage to maintain responsiveness and workflow efficiency
• Strong stakeholder coordination skills with the ability to manage relationships across cross-functional teams
• Ability to manage timelines, track deliverables, and keep processes on schedule in a structured environment

Additional Details:

• Location: Remote
• Duration: 8 months
• Pay Range*: $17 - $19.50 per hour
• Weekly Schedule: 40 hours
• Job Status: Non-Exempt
• Application Deadline: Apply within 72 hours of the posting date to ensure consideration.

This role is eligible for the following benefits:

• Medical, dental & vision
• Hospital plans
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
• Company paid short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Employee Assistance Program
• Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave

Benefits are subject to change and may be subject to specific elections, plan, or program terms.

AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you require a reasonable accommodation related to the application or interview process due to a disability, please email accommodation@allegisglobalsolutions.com. This inbox is monitored solely for accommodation requests. For questions about open roles or to apply, please submit your application through the job posting, as this inbox is not monitored by recruiters and applications sent here will not be reviewed.

In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.

Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us.

*We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.