We are seeking experienced Customer Service Agents to take part in realistic, human-enacted customer service conversations for an AI data project.
Remote English Customer Caller
Job description
We are seeking Fluent English speakers with slight accents only to take part in simulated customer service conversations for an AI data project. As a Customer Caller, you will join semi-scripted calls with a Customer Service Agent on an online recording platform: asking questions, making requests and following an assigned caller profile, sometimes with a set emotion. About 10 hours per week, roughly 250 openings. Remote, independent contractor. Hours are estimates and not guaranteed. Participants may not be based in: China, South Korea, EU, UK, Iceland, Liechtenstein, Norway, Switzerland, Kenya, Indonesia, Philippines, Bangladesh, Nor the following US States: Illinois, Tennessee, California, New York, Washington, Montana, Texas, Colorado. Applying includes a 60-second on-camera script read. Approved applicants join an onboarding bootcamp before role placement. Must have a quiet place to perform. Must have a strong internet connection and clear high-volume headset or microphone.
Role details
- Domain: Voice Data
- Rate: 15.00 (USD)
- Required expertise: Voice, Customer service, U.S. English
- Location: Fully remote
Responsibilities
- Take part in simulated customer service calls with assigned agents
- Follow semi-scripted scenarios and stay consistent with your caller profile
- Ask questions, make requests and share information as directed
- Record on the designated platform using the required audio settings
- Adjust tone and emotional delivery when a scenario asks for it
Requirements
- Excellent spoken English and natural conversational fluency
- Able to follow detailed instructions and stay consistent with an assigned profile
- Comfortable being recorded and with occasional light acting or emotion-based delivery
- A computer, reliable internet, a headset or USB microphone, and a quiet place to record
- Reliable and able to meet the agreed schedule
Benefits
- Fully remote, flexible hours
- Independent contractor
- Onboarding bootcamp provided
Pasiflora AI is an expert network that contracts specialists to review, annotate and validate AI training data in their own field. Screening steps, task volume, time commitment and payment terms are shown on the Pasiflora application page — apply on pasifloraai.com.
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