At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Legal Operations Manager
Job description
About the role
Build and run the operational infrastructure of our legal team. You'll manage matter tracking, vendor relationships, legal technology, and ensure the team runs efficiently at scale.
Responsibilities
- Manage legal matter tracking, workflows, and operations
- Evaluate, implement, and manage legal technology tools
- Coordinate with outside counsel and manage billing
- Build and maintain contract management processes
- Support team efficiency through process design and automation
Skills
Legal operationsContract managementLegal tech (Ironclad, Clio)Project managementVendor managementProcess designAnalyticsBudget management
Implements AI-powered legal tools and automation
Candidates must be comfortable working alongside AI employees, using AI tools daily, reviewing AI-generated outputs, delegating tasks to AI systems, and operating in AI-human collaborative workflows. Experience with ChatGPT, Claude, Gemini, Cursor, Copilot, or similar is strongly preferred.
**Ready to apply?**Join Saroot Labs and work on legal operations manager at the frontier of AI.
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