At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
AI Workflow Operator
Job description
About the role
Launch and oversee AI workflows at scale. You coordinate AI and human workers, troubleshoot failures, and continuously improve how our AI systems execute complex multi-step tasks.
Responsibilities
- Launch, monitor, and manage AI workflows across multiple concurrent tasks
- Coordinate AI employees and human operators within workflows
- Troubleshoot and resolve workflow failures in real time
- Document processes and build runbooks for recurring workflows
- Identify bottlenecks and optimize execution efficiency
Skills
AI systemsWorkflow managementOperationsDocumentationProcess optimizationProject managementZapier / Maken8n
Core AI-native role
Candidates must be comfortable working alongside AI employees, using AI tools daily, reviewing AI-generated outputs, delegating tasks to AI systems, and operating in AI-human collaborative workflows. Experience with ChatGPT, Claude, Gemini, Cursor, Copilot, or similar is strongly preferred.
**Ready to apply?**Join Saroot Labs and work on ai workflow operator at the frontier of AI.
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