Curated remote opportunities

Remote Support Engineer (SaaS) Jobs in United States 2026

9 remote jobs open to candidates in United States in Support Engineer (SaaS). Updated daily.

Twilio
Communications Culture Make +12 AI Engineering Microsoft Teams Documentation Troubleshooting ROOT Programming Writing Open Source APIs Authentication OAuth
  • United States (US: not CT, NJ, NY +1)
  • $116,960 – $146,200/yr
  • Oct 9, 2026

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

GitLab
GitLab DevSecOps Compliance +12 AI Culture Trademark Engineering Troubleshooting Linux Documentation Make Investigations Command Line Infrastructure ROOT
  • United States
  • $95,200 – $160,800/yr
  • Oct 5, 2026

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation.

Dot Compliance
Compliance Management SaaS +12 Operations Coaching Cross-Functional Collaboration Microsoft Teams Organization Leadership Onboarding Training Consistency CSAT Collaboration Salesforce
  • United States (US: AZ)
  • Aug 30, 2026

As a Customer Support Team Lead, you will manage the day-to-day operations of our North America customer support team, ensuring a seamless and consistent experience for our customers. Remote in United States, employee.

Sanity
Support Engineer (SaaS) Full-time ↘ +2 regions
Operations AI Microsoft Teams +12 Figma Documentation Organization Communication Investigations Engineering Infrastructure Empathy Debugging JavaScript TypeScript Next.js
  • United States, Canada
  • Aug 27, 2026

At Sanity.io, we’re building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations…

GitLab
Support Engineer (SaaS) Full-time ↘ +2 regions
GitLab DevSecOps Compliance +12 AI Culture Trademark Combine Linux Infrastructure Sales Microsoft Teams Zendesk Utilities Documentation Engineering
  • United States, Canada
  • $126k – $214k/yr
  • Aug 20, 2026

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation.

Tailscale
Statistics Microsoft Teams Engineering +12 ROOT Investigations Node.js SaaS Infrastructure Communication Network Fundamentals Firewalls Debugging Go Channels Semantics
  • United States
  • $115,000 – $144,000/yr
  • Jul 28, 2026

Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.

Roboflow
Make Research Infrastructure +12 Teaching Troubleshooting Operations Annotation Architecture Network Fundamentals Engineering Communication Linux SSH Firewalls Scripting
  • United States
  • $150,000 – $200,000/yr
  • Dec 22, 2025

Our mission is to make the world programmable. Sight is one of the key ways we understand the world, and soon this will be true for the software we use, too. We’re building the tools, community, and resources needed to make the world programmable with artificial intelligence.

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