Alignerr is building a dataset of expert tasks that train and evaluate advanced AI agents on real enterprise work. As a Task Author for the Customer Support / Success role, you will design and calibrate end-to-end support triage tasks — reading a ticket, checking account…
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2 remote jobs found
AI
Triage
Make
+12
Rubrics
Reasoning
Communication
Interpretation
Writing
Customer Support
AI Agents
Technical Support
Customer Success
Product Support
Ticketing Systems
Written communication
IT Support
Helpdesk
Ticketing Systems
+9
HR Operations
Customer Support
ServiceNow
JIRA
Zendesk
HRIS
Knowledge Base Management
Back Office Operations
AI Model Evaluation
- Remote (Global)
- $35 – $75/hr
- Apr 24, 2026
About the Role We are seeking IT & Back Office Experts to support AI model training by designing complex operational workflows and evaluating AI-generated outputs. In this role, you will create realistic scenarios across IT support, customer support, HR operations, and…
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