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2 remote jobs found
Analysis Programming Management +12 Organization Cross-Functional Collaboration Engineering Microsoft Teams Reporting History Operations Consulting Confidentiality Make Systems Analysis Escalation Management
  • United States (US: CA)
  • $80 – $90/hr
  • Jun 18, 2026

Summary : The main function of a technical project manager is to plan, direct, or coordinate activities in such fields as information systems, systems analysis, and computer programming. Job Responsibilities 1.

Customer Support Customer Success Service Level Agreements +11 Support Tickets Escalation Management Knowledge Base Management Customer Communication SaaS Support Technical Support Troubleshooting Documentation Review Workflow Analysis LLM Evaluation Service Operations
  • Remote (Global)
  • $43 - $50/hr
  • May 14, 2026

Mercor is seeking experienced customer success and support professionals to help train AI systems focused on service-related document comprehension and customer communication workflows. This role involves evaluating AI-generated responses and analyses involving: Service level…

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