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Communication Documentation Channels +12 Investigations Zendesk Macros English SaaS Slack Microsoft Teams AI Recruiting Chat Support Customer Support English Communication
  • Mexico
  • May 8, 2026

This role begins at Tier 0, where agents ramp up to Tier 1 readiness over their first few weeks. The Tier 0 Support Agent independently handles a broad range of contributor support issues, including moderately complex and nuanced cases requiring sound judgment, investigation,…

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