Zaelab

What is Zaelab?

Zaelab is a B2B digital-commerce consultancy that helps large manufacturers, distributors, and enterprises modernize how they sell and serve customers online. Its work spans three areas: digital advisory and strategy, platform implementation and integration, and ongoing managed services. In practice, Zaelab designs and builds enterprise B2B commerce and customer-experience systems on platforms such as commercetools, SAP, Shopify B2B, and ServiceNow, and adds capabilities like CPQ (configure-price-quote, for example with Logik.ai) along with its own products, Portul and Fuse. Its clients are established industrial and enterprise brands, including Panduit, Simpson Strong-Tie, ABB, GE, and Hubbell, and it reports 500+ projects delivered across commerce and CPQ. Zaelab was founded in 2010 and is headquartered in Westport, Connecticut, and it employs roughly 377 people across four continents (North America, Europe, and Asia), which makes it a distributed, global consultancy. It is backed by ServiceNow Ecosystem Ventures, and in 2026 it merged with TMG to form a larger independent company focused on AI-ready B2B enterprise transformation.

Mission & values

Modernize B2B commerce for enterprises, connecting strategy, platforms, and customer experience so industrial and enterprise brands can grow online.

Qualifications

Zaelab hires the roles a B2B digital-commerce consultancy runs on, and it hires them globally. The core is delivery and technology: commerce platform engineers and architects (commercetools, SAP, Shopify B2B, and similar), integration and backend engineers, frontend engineers, CPQ specialists (for example Logik.ai), and ServiceNow specialists, plus solution architects and technical leads. Around delivery it hires digital strategy and advisory consultants, project and program managers, business analysts, QA, and managed-services and support engineers, along with sales/partnerships and corporate functions. Application flow lives at zaelab.com (careers) and its LinkedIn page. Because the company is a globally distributed consultancy (~377 people across four continents), many roles are remote or hybrid rather than tied to the Westport, Connecticut headquarters, though client-facing delivery work can involve travel to customer sites, and work authorization requirements depend on the country, so check each posting. Hands-on experience with enterprise B2B commerce platforms, integrations, or CPQ, and comfort in a client-services environment, are strong signals.

Hiring process

1. 1

   Apply at zaelab.com careers or LinkedIn

   Browse commerce engineering and architecture, integration, CPQ, ServiceNow, delivery/consulting, project management, and corporate roles across its global locations and submit through the Zaelab careers site.

2. 2

   Recruiter screen

   Confirms role fit, level, country and work authorization, remote/hybrid vs on-site and travel expectations, and pay.

   About 7 days

3. 3

   Technical or role-specific interview

   Engineering/architecture: platform depth (commercetools, SAP, ServiceNow, CPQ), coding, and design. Consulting/delivery: a B2B commerce scenario or case.

   About 10 days

4. 4

   Team and client-readiness interviews

   Cross-functional interviews with the team and delivery leaders on depth, client-services skills, and fit.

   About 10 days

5. 5

   Offer

   Offer aligned to role and country in local currency.

   About 7 days

Funding

Awards & recognition

• 500+ commerce and CPQ projects for enterprise brands (ABB, GE, Panduit, and more) · 2026

  Zaelab

• Merged with TMG and backed by ServiceNow Ecosystem Ventures · 2026

  Zaelab

Company information

• Industry: B2B Digital Commerce Consultancy
• Location: Westport, CT, USA (global; many remote/hybrid roles)
• Founded: 2010
• Employees: 377
• Website: www.zaelab.com ↗
• LinkedIn: Company page ↗

Frequently asked questions