TalentPop

Customer service agency for 750+ e-commerce brands; employs remote agents and specialists dedicated to client brands.

Services Customer Service Outsourcing (E-commerce)
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Costa Mesa, California, USA HQ
201-1000 company size

What is TalentPop?

TalentPop is a customer service management agency that works with over 750 fast-growing e-commerce brands, aiming to turn customer service into a revenue channel. Through its managed services it employs and manages team members who work as an extension of a client brand's own team, while TalentPop handles employment, HR and administration. It is based in Costa Mesa, California.

Qualifications

TalentPop hires customer support agents and customer experience managers, some with a second language such as German, plus specialists like web designers for its client brands. Most roles are remote from the Philippines on US Eastern hours; some support agent roles are open in many countries. Postings state an hourly rate ($6 to $10 an hour in October 2026).

Company information

  • Industry: Customer Service Outsourcing (E-commerce)
  • Location: Costa Mesa, California, USA
  • Company size: 201-1000
  • Website: talentpop.com ↗
  • LinkedIn: Company page ↗

Frequently asked questions

What does TalentPop do?
TalentPop runs customer service for e-commerce brands, with its own remote agents assigned to each client.
Who employs you at TalentPop?
TalentPop does: it manages employment and HR, while you work with the client brand named in the posting.

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