HostPapa
Independent Canadian web hosting company for small businesses. Founded 2006 by CEO Jamie Opalchuk, about 300 staff, Burlington, Ontario.
What is HostPapa?
HostPapa is a web hosting company for small businesses. It sells shared and WordPress hosting, virtual private servers, domain names, business email and website builders, with customer support aimed at owners who are not technical. It was founded in Canada in 2006 by Jamie Opalchuk, who still leads it as CEO, and it is headquartered in Burlington, Ontario. Unlike many hosting brands, it is independent rather than part of a larger hosting group such as Newfold Digital. It employs about 300 people. HostPapa runs its hiring through its own careers site, and its openings on 17 October 2026 were weighted towards customer-facing technical work, Web Hosting Customer Experience Specialists in English and in French and English, and a Technical Support Engineer, alongside a Senior Data Engineer, a Solutions Engineer and a Senior Product Manager. Locations are not shown on the listing page, so check each posting for where the role can be done from.
Mission & values
Help small businesses get online and stay online with hosting, domains and support built for non-technical owners.
Qualifications
Most of HostPapa's roles serve small business customers who need their website, email and domains to just work. Customer Experience Specialist roles call for patience, strong written and spoken communication, and enough technical knowledge to troubleshoot hosting, DNS, email and WordPress issues; one of the two current roles needs French as well as English. The Technical Support Engineer role goes deeper into server, hosting and networking problems, so Linux and web server experience help. The Senior Data Engineer, Solutions Engineer and Senior Product Manager roles suit people with experience in web hosting, SaaS or infrastructure products. Because HostPapa supports customers across time zones, support roles may involve shift work. The listing page does not state locations or remote eligibility, so read each posting carefully before applying.
Leadership
Jamie Opalchuk
Founder & Chief Executive Officer
Founded HostPapa in Canada in 2006 and still leads it as CEO, keeping it independent of the large hosting groups.
Hiring process
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1
Apply at careers.hostpapa.com
Roles are posted on HostPapa's careers site, run on JazzHR. Check each posting for location.
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2
Screening call
Confirms experience, languages and availability, including shifts for support roles.
About 7 days
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3
Skills interview
Support roles may include troubleshooting scenarios; engineering and product roles a technical discussion.
About 10 days
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4
Offer
Pay is not published in the postings.
About 7 days
Company information
- Industry: Web Hosting / Small Business Web Services
- Location: Burlington, Ontario, Canada
- Founded: 2006
- Company size: 201-1000
- Website: www.hostpapa.com ↗