About Kaya Kaya by Chemin Sdn Bhd is a community for high-performing data annotators who play an integral role in shaping the future of machine learning and artificial intelligence. Kaya offers a collaborative environment where ambitious annotators can thrive.
Sinhala Voice & QA Experts
Job description
Role Overview
Mercor is hiring Sinhala Voice & QA Experts on behalf of a leading AI company to help build and evaluate next-generation AI-powered voice agents. In this role, you will conduct and review Sinhala-language voice conversations, assess AI-generated interactions for quality, and provide structured feedback to improve speech recognition and conversational AI performance.
This is a flexible remote contract opportunity for native or fluent Sinhala speakers based in Sri Lanka who have strong language skills and attention to detail.
Key Responsibilities
Conduct Voice Conversations
- Make outbound calls in Sinhala using provided conversation scenarios.
- Follow testing instructions accurately while maintaining natural speech.
Perform Quality Assurance
- Review recorded Sinhala conversations for:
- Accuracy
- Tone
- Clarity
- Naturalness
- Overall conversation quality
- Evaluate conversations completed by other contributors.
Improve AI Voice Quality
- Identify:
- Linguistic errors
- Pronunciation issues
- Quality concerns
- Inconsistent responses
- Provide clear, structured written feedback to improve AI voice systems.
Team Collaboration
- Participate in project check-ins as required.
- Support ongoing testing and quality improvement efforts.
Required Qualifications
- Native or fluent Sinhala speaker.
- Currently based in Sri Lanka.
- Strong attention to detail.
- Excellent written communication skills.
Preferred Qualifications
- Customer service experience.
- Experience in data annotation, quality assurance, or AI evaluation projects.
Compensation
- $8–$12 USD per hour
Work Arrangement
- Remote
- Independent contractor
- Flexible schedule
- Immediate start
- Short onboarding
- Weekly payments via Stripe or Wise
You will be redirected to the company's website to complete your application.