TaskUs

What is TaskUs?

TaskUs is a global business-process-outsourcing (BPO) and digital-services company that provides customer experience (CX), Trust & Safety (content moderation), risk and response, and AI services (including data annotation) to many of the world's fastest-growing technology companies. Its Digital CX work spans omni-channel customer care, sales and acquisition, and product and market launches; its Trust & Safety work covers reviewing and moderating user- and advertiser-generated content; and its AI services support machine-learning teams with data annotation and related human-in-the-loop tasks. Clients have included major platforms such as Meta (Facebook) and DoorDash. TaskUs was founded in 2008 in Santa Monica, California by Bryce Maddock and Jaspar Weir, best friends since high school, who still lead the company as CEO and President respectively; the headquarters is now in New Braunfels, Texas. The company delivers through tens of thousands of frontline "teammates" across the Philippines, India, the United States, Mexico, Colombia, Taiwan, and other locations. TaskUs completed its IPO on Nasdaq (ticker TASK) in June 2021 at $23 per share, and in 2025 it agreed to be taken private again in a transaction led by Blackstone together with co-founders Maddock and Weir, returning it to private ownership. Blackstone has been an investor in the business since 2018.

Mission & values

Deliver next-generation customer experience, Trust & Safety, and AI services that help the world's most innovative companies scale, while investing in the wellbeing and growth of frontline teammates.

Qualifications

TaskUs hires two broad populations. (1) Frontline delivery "teammates": customer-experience agents, content moderators and Trust & Safety analysts, and AI data annotators/labelers, hired in large volume at delivery sites in the Philippines, India, Mexico, Colombia, and elsewhere. Many of these roles are site-based or hybrid, though some markets offer work-from-home; pay follows local market rates for the country. (2) Corporate and specialist roles: operations and program management, technology and engineering, data science, solutions, sales, HR/people, finance, and G&A, based around the US (New Braunfels/San Antonio) and regional hubs, with some remote-eligible positions. Application flow lives at taskus.com/careers. Note that content-moderation and Trust & Safety work involves reviewing sensitive or disturbing material and can be psychologically demanding; TaskUs publicizes wellness and resilience programs, but candidates should go in aware of the nature of that work.

Leadership

Hiring process

1. 1

   Apply at taskus.com/careers

   Browse frontline delivery roles or corporate/specialist roles and submit through the TaskUs careers site.

2. 2

   Recruiter / assessment screen

   Frontline roles: language, typing, and situational assessments plus a recruiter screen. Corporate roles: recruiter screen on fit, level, and location.

   About 7 days

3. 3

   Interview(s)

   Frontline: operations or team-lead interview. Corporate: hiring manager and role-specific interviews.

   About 7 days

4. 4

   Role-specific evaluation

   Content moderation and Trust & Safety: expectation-setting on the sensitive nature of the work plus policy scenarios. Technical roles: skills exercise or case.

   About 7 days

5. 5

   Offer, background check, and onboarding

   Offer with location-based compensation, background check, and onboarding/training. Frontline classes are cohort-based.

   About 10 days

Funding

Awards & recognition

• IPO on Nasdaq (TASK) at $23/share · 2021

  TaskUs

• Agreed to be taken private by Blackstone and co-founders · 2025

  TaskUs

Company information

• Industry: BPO / Customer Experience / Content Moderation / AI Services
• Location: New Braunfels, TX, USA (Global delivery: Philippines, India, Mexico, and more)
• Founded: 2008
• Company size: 1000+
• Website: www.taskus.com ↗
• LinkedIn: Company page ↗
• X / Twitter: Profile ↗

Frequently asked questions