Administrative Assistant (Contract) Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft.
Executive/Admin Assistant (Events & Entertainment)
Job description
Overview
We are seeking a highly organized, personable, and proactive Executive/Admin Assistant to support a fast-paced events & entertainment business specializing in weddings, corporate events, AV, lighting, and DJ services.
This role is ideal for someone who thrives in a people-facing support role and enjoys balancing client communication, admin coordination, and operational follow-through. You will act as the owner’s right hand — ensuring leads are followed up with consistently, clients feel supported, and critical event paperwork and logistics never slip through the cracks.
The ideal candidate is warm, conversational, detail-oriented, and able to communicate naturally with clients without sounding scripted or robotic.
Location & Schedule
- Remote
- Strong preference for South Africa-based candidates
- Part-time to start (20 hrs/week)
- Potential to grow into full-time (40 hrs/week)
- Must overlap with US Eastern Standard Time (EST) working hours
- Occasional weekend availability during busy event season required
Key Responsibilities
Lead & Client Follow-Up (CORE)
- Follow up with warm leads via calls, texts, emails, and CRM communication
- Maintain consistent follow-up cadence until leads convert or close
- Send templated emails, event information, quotes, videos, and photos
- Schedule discovery calls, consultations, and site visits
- Keep communication friendly, natural, and relationship-focused
Admin & Coordination
- Manage inboxes and calendars
- Confirm appointments and reminders
- Handle Certificates of Insurance (COIs) and venue paperwork
- Ensure venues receive all required documentation before events
- Update CRM notes, tasks, and lead statuses accurately
- Create and improve templates, checklists, and repeatable workflows
- Coordinate with vendors and production teams for smooth handovers
Reporting & Operational Support
- Track lead pipeline activity and follow-up metrics
- Provide end-of-day updates and weekly reports
- Flag risks, blockers, or missed follow-ups proactively
Must-Have Requirements
3+ years experience in:
- Executive Assistance
- Admin Support
- Customer Service
- Sales Support
- Events Coordination
Strong spoken and written English
Extremely natural conversational communication style
Strong follow-through and organizational skills
Comfortable making warm outbound calls
CRM experience
Google Workspace proficiency
Strong task management and attention to detail
Ability to work independently and proactively
Comfortable learning new systems and tools quickly
Nice-to-Haves
- Weddings/events industry experience
- AV/event production exposure
- Vendor coordination experience
- COI or venue paperwork experience
- Calendly, Slack, WhatsApp experience
- Spreadsheet reporting skills
- Apple/Mac familiarity preferred
- Canva experience helpful
Ideal Personality
- Human and conversational — not scripted
- Warm, personable, and engaging
- Calm under pressure
- Detail-obsessed
- Ownership mentality
- Proactive and urgent with follow-ups
- Adaptable and coachable
- Reliable and flexible
- Comfortable in fast-moving environments
Success Metrics
- Fast response times
- No missed follow-ups
- Zero missed venue documentation
- Accurate CRM updates
- Increased booked consultations and conversions
- Reliable communication and reporting
Overview
We are seeking a highly organized, personable, and proactive Executive/Admin Assistant to support a fast-paced events & entertainment business specializing in weddings, corporate events, AV, lighting, and DJ services.
This role is ideal for someone who thrives in a people-facing support role and enjoys balancing client communication, admin coordination, and operational follow-through. You will act as the owner’s right hand — ensuring leads are followed up with consistently, clients feel supported, and critical event paperwork and logistics never slip through the cracks.
The ideal candidate is warm, conversational, detail-oriented, and able to communicate naturally with clients without sounding scripted or robotic.
Location & Schedule
- Remote
- Strong preference for South Africa-based candidates
- Part-time to start (20 hrs/week)
- Potential to grow into full-time (40 hrs/week)
- Must overlap with US Eastern Standard Time (EST) working hours
- Occasional weekend availability during busy event season required
Key Responsibilities
Lead & Client Follow-Up (CORE)
- Follow up with warm leads via calls, texts, emails, and CRM communication
- Maintain consistent follow-up cadence until leads convert or close
- Send templated emails, event information, quotes, videos, and photos
- Schedule discovery calls, consultations, and site visits
- Keep communication friendly, natural, and relationship-focused
Admin & Coordination
- Manage inboxes and calendars
- Confirm appointments and reminders
- Handle Certificates of Insurance (COIs) and venue paperwork
- Ensure venues receive all required documentation before events
- Update CRM notes, tasks, and lead statuses accurately
- Create and improve templates, checklists, and repeatable workflows
- Coordinate with vendors and production teams for smooth handovers
Reporting & Operational Support
- Track lead pipeline activity and follow-up metrics
- Provide end-of-day updates and weekly reports
- Flag risks, blockers, or missed follow-ups proactively
Must-Have Requirements
3+ years experience in:
- Executive Assistance
- Admin Support
- Customer Service
- Sales Support
- Events Coordination
Strong spoken and written English
Extremely natural conversational communication style
Strong follow-through and organizational skills
Comfortable making warm outbound calls
CRM experience
Google Workspace proficiency
Strong task management and attention to detail
Ability to work independently and proactively
Comfortable learning new systems and tools quickly
Nice-to-Haves
- Weddings/events industry experience
- AV/event production exposure
- Vendor coordination experience
- COI or venue paperwork experience
- Calendly, Slack, WhatsApp experience
- Spreadsheet reporting skills
- Apple/Mac familiarity preferred
- Canva experience helpful
Ideal Personality
- Human and conversational — not scripted
- Warm, personable, and engaging
- Calm under pressure
- Detail-obsessed
- Ownership mentality
- Proactive and urgent with follow-ups
- Adaptable and coachable
- Reliable and flexible
- Comfortable in fast-moving environments
Success Metrics
- Fast response times
- No missed follow-ups
- Zero missed venue documentation
- Accurate CRM updates
- Increased booked consultations and conversions
- Reliable communication and reporting
Why Join Assist World?
100% REMOTE
$50 birthday bonus
$200 testimonial bonus
$500 entry monthly raffle
NO TRACKER. NO PROBLEM
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