Commerce Specialist — Consumer AI Agents

Mercor is seeking experienced e-commerce and retail operations professionals to help train and evaluate consumer-facing AI shopping and product agents.

This role focuses on assessing AI performance across:

• Product categorization
• Catalog management
• Merchandising recommendations
• Consumer shopping workflows
• Product operations

Contributors will apply real-world commerce expertise to ensure AI-generated product insights are commercially accurate, operationally sound, and aligned with modern retail practices.

Key Responsibilities

• Evaluate AI-generated outputs related to:

  • Product categorization
  • Catalog organization
  • Merchandising recommendations
  • Consumer purchase workflows

• Assess product-related AI systems for:

  • Commercial accuracy
  • Operational consistency
  • Retail relevance
  • Consumer usefulness

• Apply expertise in:

  • Retail merchandising
  • E-commerce operations
  • Product lifecycle workflows
  • Catalog management systems

to improve AI shopping experiences.

• Review how product data flows from:

  • Suppliers
  • Vendors
  • Internal retail systems
  • Consumer-facing platforms

• Identify weaknesses or inaccuracies in AI-generated commerce recommendations

• Provide structured feedback to improve AI shopping and product systems

• Collaborate remotely with AI research and evaluation teams

Required Skills & Qualifications

• Professional experience in:

  • E-commerce operations
  • Retail merchandising
  • Product catalog management
  • Retail product operations

• Familiarity with large-scale commerce environments such as:

  • Amazon vendor operations
  • Retail buying teams
  • Enterprise retail catalog systems

• Strong understanding of:

  • Product taxonomy
  • Merchandising workflows
  • Retail operations
  • Consumer shopping experiences

• Ability to evaluate whether AI-generated product insights are:

  • Commercially sound
  • Operationally accurate
  • Useful for consumers

• Strong written communication and analytical feedback abilities

• Ability to work independently in remote environments

Preferred Qualifications

• Experience with:

  • Retail technology platforms
  • Product information management systems
  • Marketplace operations
  • AI-assisted commerce tools

• Background in:

  • Buying operations
  • Inventory management
  • Consumer retail analytics

Contract & Payment Information

• Independent contractor engagement

• Fully remote and flexible schedule

• Weekly payments through:

  • Stripe
  • Wise

• Projects may be:

  • Extended
  • Shortened
  • Concluded early

based on project needs and performance.

Please note:

• H1-B and STEM OPT candidates are not currently supported

About Mercor

Mercor partners with leading AI labs and enterprises to train frontier AI systems using human expertise.

Contributors collaborate with researchers and AI teams to improve next-generation AI-powered commerce and shopping experiences.