Project Coordinator IV

Product Operations Specialist

The Product & Regulatory Operations org is a vital part of Meta's commitment to user and business safety on its platforms, delivering operations for emerging and critical priorities across Meta and Global Operations and in close partnership with product/eng, legal and XFN stakeholders.

As a Product Operations Specialist, you will work on projects that will help drive growth, engagement, and quality of Meta’s products. We are looking for experienced professionals with strong product sense, who can work with cross functional teams in complex, multi-platform efforts to improve experience through data analysis and storytelling, while maintaining clarity of product vision and organizational awareness.

Responsibilities:
Coordinate projects, making detailed plans to accomplish goals and directing the launch, testing, implementation, or iteration of technical activities in support of tooling, systems, and operations.

Present and explain proposals, reports and findings to clients.

Work with Program / Project Managers across multiple programs to support the needs of the business.

Identify opportunities in existing processes to streamline, optimize, and standardize processes

Assist with the development of standards, and apply these to track, monitor, report, resolve, or escalate issues.

Effectively managing, developing, and training the larger team on new processes.

Ensuring that all processes used by the global team are thoroughly documented and regularly improved.

Conducting, analyzing, and sharing results from service and operation performance reviews.

Coordinating and managing all relevant stakeholders, including internal and external POCs, across project documentation and materials

Systematically interprets user problems and identifies solutions and possible side effects.

Consult or negotiate with vendors to prepare project specifications; flexible with international timezones if needed

Minimum Qualifications:
8+ years of experience in operations for a tech company, consulting, operations or similar roles
Prior annotation experience is highly valued
Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills

Strong ability to work independently and manage one’s time.

Strong leadership and mentoring skills necessary to provide support and constructive feedback

Strong knowledge of production processes, quality control, costs and other techniques for maximizing efficiency and effectiveness in launch and production

Strong knowledge of business and management principles involved in strategic planning, resource allocation, and the software development lifecycle

Strong ability to take both a narrow focused view and a high level systems view to understand and articulate implications of small changes to overall systems, and vice versa

Strong ability to interpret and translate operational requirements into technical needs

Strong knowledge of computer software, such as SQL, Google Suite (Google Docs, Sheets, Slides, etc), Visio, Lucid Charts, etc.

Education/Experience:
Bachelor's degree in business administration, computer science, data science, AI/ML, or a related field
Master’s degree preferred
PMI or PMP certification preferred
Certification in AI/ML very preferred
Certification in data annotation or data labeling very preferred

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.

This posting is for a contract assignment with Tundra Technical Solutions to provide services to Meta.

The pay range that Tundra in good faith reasonably expects to pay for this position is $51.44/hour - $64.30/hour.

Tundra’s benefits offering includes optional medical, dental, vision, retirement benefits, up to 15 Days PTO per annum and a New Child Benefit.

Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.

The Meta CWX Program is enabled by a cutting-edge software platform called TalentNet that leads the contingent labor world for technology innovation. The software platform leverages Machine Learning and Artificial Intelligence to make sure the right people end up in the right job.

At Meta, we are constantly iterating, solving problems, and working together to connect people all over the world. That’s why it’s important that our workforce reflects the diversity of the people we serve. Hiring people with different backgrounds and points of view helps us make better decisions, build better products, and create better experiences for everyone.

We give people the power to build community and bring the world closer together. Our products empower more than 3 billion people around the world to share ideas, offer support, and make a difference.

This posting is for a contract assignment with Tundra Technical Solutions to provide services to Meta. Please note that this is not a full-time employment opportunity. Candidates selected for this role will be engaged as contractors for the specified duration of the project. For any inquiries regarding the terms of the contract or engagement, please contact Tundra Technical Solutions directly.