Content Specialist III

Summary:
The Content Specialist will play a key role in keeping the quality of Meta's content experiences high across Meta platforms and products. This is a hands-on content quality role: you'll build and maintain the ground truth labels and golden datasets our systems and models are measured against, author and refine the guidelines that let us review content consistently at scale, run quality assurance on that labeled content, and translate what you find into clear insights that drive product and engineering decisions. The ideal candidate brings strong editorial judgment, a sharp eye for accuracy and consistency as well as a proficiency using AI tools and writing basic prompts.

Job Responsibilities:
• Ground Truth & Labeling: Build, label, and maintain high-quality ground truth and golden datasets used to evaluate content systems and models, maintaining a strong commitment to accuracy and consistency.
• Guidelines & Standards: Author, iterate, and maintain clear content guidelines and rubrics that enable consistent review and labeling of content at scale, including handling ambiguous and edge cases.
• Quality Assurance: Run QA on labeled content and review outputs, diagnose disagreements and inconsistencies, and drive improvements to inter-rater reliability and overall label quality.
• Insights & Reporting: Analyze content and quality data to extract actionable insights and trends, and produce clear, compelling reports that inform product, engineering, and strategy partners.
• Editorial Judgment: Apply strong editorial judgment to assess overall quality on content, making and documenting tough calls.
• Process Development: Design replicable workflows and templates that keep the team nimble in a fast-moving environment.
• Applied AI / Prompting: Use AI tools and write basic prompts to scale review, labeling, and insights work, validating that outputs are accurate.

Requirements:
•3+ years of professional experience in content moderation, trust & safety, content quality assurance, or content operations at a technology or social-media platform.
• Demonstrated experience creating, applying, or auditing content guidelines, labeling schemes, or ground truth / golden datasets.
• Strong editorial judgment with excellent command of grammar, style, and tone, and a strong commitment to accuracy and consistency.
• Experience analyzing content or quality data and translating it into clear, actionable insights and reports.
• Comfortable working in ambiguous, fast-paced environments with shifting priorities.

Skills:
• Critical thinker who can translate data findings into concise, actionable reports; strong command of grammar, style, and tone.
• Rigorous about accuracy, consistency, and edge-case handling when labeling or applying guidelines.
• Familiarity with social-media platforms, short-form video, and content quality / discovery.
• Experience driving QA, calibration, or inter-rater reliability across a team or workflow.
• Creative self-starter with a strong work ethic and the ability to work autonomously.
• Proficiency in Google Sheets and basic data analysis techniques.
• Proficiency using AI tools and writing basic prompts to support workflows.

Education/Experience:
• Bachelor's degree required.

This posting is for a contract assignment with Tundra Technical Solutions to provide services to Meta.

The pay range that Tundra in good faith reasonably expects to pay for this position is $35/hour - $40/hour.

Tundra’s benefits offering includes optional medical, dental, vision, retirement benefits, up to 15 Days PTO per annum and a New Child Benefit.

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.

Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.

The Meta CWX Program is enabled by a cutting-edge software platform called TalentNet that leads the contingent labor world for technology innovation. The software platform leverages Machine Learning and Artificial Intelligence to make sure the right people end up in the right job.

At Meta, we are constantly iterating, solving problems, and working together to connect people all over the world. That’s why it’s important that our workforce reflects the diversity of the people we serve. Hiring people with different backgrounds and points of view helps us make better decisions, build better products, and create better experiences for everyone.

We give people the power to build community and bring the world closer together. Our products empower more than 3 billion people around the world to share ideas, offer support, and make a difference.

This posting is for a contract assignment with Tundra Technical Solutions to provide services to Meta. Please note that this is not a full-time employment opportunity. Candidates selected for this role will be engaged as contractors for the specified duration of the project. For any inquiries regarding the terms of the contract or engagement, please contact Tundra Technical Solutions directly.