Account Manager - Strategic Sales

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Manager – Strategic Sales based in India.

In this role, you will own a portfolio of high-value strategic customers, driving long-term revenue growth through retention, expansion, and deep relationship management. You will work closely with engineering-led organizations and senior stakeholders to uncover new opportunities across products, usage, and teams. The position requires a strong blend of commercial acumen and technical understanding, with a focus on building trusted executive relationships. You will operate in a fast-paced, remote-first environment where autonomy, accountability, and customer obsession are key. A major part of your impact will come from identifying expansion levers and turning customer maturity insights into growth opportunities. This is a high-visibility role reporting into sales leadership, with direct influence on net revenue growth and strategic account success.

Accountabilities:

• Own a defined book of strategic SaaS accounts with full responsibility for retention, expansion, and long-term revenue growth.
• Drive upsell and cross-sell opportunities by analyzing usage patterns, customer maturity, organizational structure, and business goals.
• Manage the full renewal lifecycle, ensuring predictable outcomes by reinforcing ROI, value delivery, and customer success.
• Build and maintain strong relationships with technical stakeholders, engineering leaders, and executive decision-makers.
• Act as the central point of coordination across internal teams including sales, customer success, and product to execute account strategies.
• Conduct regular customer engagement, including executive-level discussions and onsite meetings where applicable, to deepen partnerships.
• Maintain accurate CRM hygiene and forecasting discipline to support visibility and decision-making.
• Identify and proactively mitigate renewal risks in collaboration with cross-functional teams.

Requirements:

• 5–8 years of experience in Account Management, Strategic Sales, Farming, or Expansion roles within a SaaS environment.
• Proven track record of driving renewals, upselling, and cross-selling within complex, multi-product accounts.
• Strong ability to engage with both technical stakeholders (e.g., engineering leaders) and executive-level buyers.
• Solid understanding of SaaS or SaaS-adjacent business models and enterprise sales cycles.
• Experience working with CRM systems such as Salesforce, with strong pipeline and forecasting discipline.
• Excellent communication, negotiation, and relationship-building skills.
• Customer-centric mindset with strong empathy and a proactive, problem-solving approach.
• Bachelor’s degree required; international or global account experience is a strong plus.

Benefits:

• Comprehensive medical insurance covering employee, spouse, up to 2 dependent children, and parents or parents-in-law (coverage up to INR 5,00,000).
• Gratuity benefits in accordance with applicable statutory regulations.
• Unlimited time off to support rest, recovery, and personal well-being.
• Remote-first work environment with flexibility to work from home or co-working spaces.
• Home office and remote work allowance covering setup, connectivity, and wellbeing needs.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Manager – Strategic Sales based in India.

In this role, you will own a portfolio of high-value strategic customers, driving long-term revenue growth through retention, expansion, and deep relationship management. You will work closely with engineering-led organizations and senior stakeholders to uncover new opportunities across products, usage, and teams. The position requires a strong blend of commercial acumen and technical understanding, with a focus on building trusted executive relationships. You will operate in a fast-paced, remote-first environment where autonomy, accountability, and customer obsession are key. A major part of your impact will come from identifying expansion levers and turning customer maturity insights into growth opportunities. This is a high-visibility role reporting into sales leadership, with direct influence on net revenue growth and strategic account success.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

 Why Apply Through Jobgether? 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1