Seeking experienced patient financial services leaders to evaluate healthcare AI systems, improve self-pay collections, optimize patient payment plans, enhance financial engagement, and maximize revenue recovery while maintaining compliance and patient satisfaction.
A/R Follow-up Manager
United States
$75 – $75/hr
June 24, 2026
Job description
Role Overview
Mercor is partnering with a leading AI research laboratory to improve next-generation AI systems used in healthcare accounts receivable (A/R), payer follow-up, and revenue cycle operations.
The organization is seeking experienced A/R Follow-Up Managers to evaluate and improve AI tools designed to automate claim follow-up, payer communication, collections workflows, and revenue recovery processes.
Responsibilities
A/R Operations Leadership
- Lead A/R follow-up operations across commercial payers, Medicare, Medicaid, and managed care organizations
- Ensure timely resolution of outstanding claims and balances
AI Evaluation & Quality Review
- Evaluate AI-generated A/R follow-up recommendations, claim status inquiry outputs, payer correspondence drafts, and collection workflow recommendations
- Assess outputs for accuracy, compliance, effectiveness, and revenue recovery potential
- Annotate AI outputs and provide structured feedback to support AI training datasets
Claim Status Follow-Up
- Manage claim status workflows using EDI 276/277 transactions, payer portals, and phone-based payer follow-up
A/R Prioritization & Collections
- Prioritize accounts receivable queues by aging bucket, payer, claim value, and recovery opportunity
- Implement strategies to maximize collections and accelerate cash flow
Requirements
- 5+ years of experience in A/R Follow-Up, Payer Collections, or Revenue Cycle Operations
- Minimum 2 years in a management role
- Deep knowledge of claim status workflows, accounts receivable management, and EDI 276/277 transactions
- Experience with billing systems, A/R management platforms, and revenue cycle tools
Preferred Qualifications
- CRCR, CPC, or CHFP certification
- Experience with automated A/R follow-up platforms or hospital revenue cycle operations
Contract & Payment Terms
- Independent contractor engagement · Fully remote · Flexible schedule
- Weekly payments through Stripe or Wise
- US work authorization required · No visa sponsorship
Apply now
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