Evaluate AI-generated SOPs, workflow documentation, process maps, and operational improvement materials for accuracy, effectiveness, clarity, and implementation quality.
Operations Associate (File Monitoring & Processing)
United States
$28 – $28/hr
June 17, 2026
Job description
Mercor is recruiting on behalf of a leading AI research organization seeking a highly reliable Operations Associate to support a high-volume document processing workflow.
This role focuses on monitoring incoming files, downloading and organizing documents, maintaining accurate file structures, and ensuring operational processes are followed consistently.
The position is highly process-driven and requires strong attention to detail, organizational skills, and the ability to perform repetitive operational tasks accurately.
Responsibilities
File Monitoring & Processing
- Monitor an internal platform for newly uploaded files and attachments throughout the day
- Download incoming files and documents promptly
- Track incoming uploads and ensure files are processed according to established workflows
File Organization
Organize files within shared cloud storage environments
Maintain:
- Folder structures
- Naming conventions
- Document organization standards
Ensure files are stored in the correct locations for stakeholder access
Quality Assurance
Verify that transferred files:
- Are accessible
- Are complete
- Have been uploaded correctly
Identify missing files or inconsistencies during processing
Escalate:
- Upload failures
- Missing documents
- Workflow exceptions
- Process-related issues
Operational Compliance
- Follow documented procedures and workflows
- Maintain high accuracy while processing large volumes of files
- Support operational efficiency through consistent execution of established processes
Requirements
Strong attention to detail
Excellent organizational skills
Experience using cloud storage platforms such as:
- Dropbox
- Google Drive
- OneDrive
Ability to perform repetitive tasks accurately and consistently
Reliable internet connection
Strong written communication skills
Ability to work independently while maintaining process quality
Preferred Qualifications
- Prior experience in:
- Operations
- Administrative support
- Data processing
- Back-office operations
- Document management
Engagement Details
Fully remote
8–10 hours per day
Preferred availability:
- 7 days per week
Immediate start preferred
Long-term engagement preferred
About Mercor
Mercor partners with leading AI laboratories and enterprises to train frontier AI models using human expertise.
Contributors support projects that improve advanced AI systems while collaborating with research and operational teams across multiple domains.
Apply now
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