Account Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Manager based in Portugal.

This role sits at the intersection of advanced technology and real-world energy infrastructure, where your work directly contributes to improving the resilience and reliability of critical power networks. You will act as the primary post-sale partner for enterprise utility customers, ensuring they successfully adopt and expand the use of cutting-edge digital twin technology within their operations. The environment is highly technical, mission-driven, and collaborative, combining AI, physics-based modeling, and real-world engineering challenges. You will work closely with customers, product teams, and technical experts to translate complex system outputs into actionable business value. This is a high-impact role where relationship management, technical understanding, and strategic thinking come together. Your success will directly influence customer outcomes, long-term renewals, and expansion within key energy accounts.

Accountabilities:

• Lead the full post-sale customer lifecycle, from onboarding and implementation through adoption, renewal, and expansion across enterprise utility accounts.
• Act as a trusted strategic advisor to customers, embedding advanced digital twin technology into operational workflows such as grid analysis, risk assessment, and investment planning.
• Translate complex AI and physics-based model outputs into clear, actionable insights that support executive and operational decision-making.
• Conduct regular Quarterly Business Reviews (QBRs) and maintain strong relationships with senior stakeholders across utility organizations.
• Partner closely with sales, deployment, and product teams to align customer needs with product roadmap evolution and feature prioritization.
• Monitor customer health metrics and proactively identify opportunities to improve adoption, satisfaction, and net revenue retention.
• Serve as the voice of regional customers, feeding market insights back into internal teams to improve product fit and customer success outcomes.

Requirements:

• 5–10+ years of experience in Account Management, Customer Success, Technical Consulting, or similar client-facing enterprise roles.
• Background in utilities, energy, infrastructure, engineering SaaS, or similarly technical industries is highly preferred.
• Strong ability to engage with both technical stakeholders (engineers, analysts) and senior executives, translating between technical and business language.
• Fluent in Romanian with strong professional English communication skills.
• Experience working with data-driven platforms, technical products, or enterprise software solutions.
• Strong relationship management, communication, and stakeholder engagement skills in complex enterprise environments.
• Ability to travel as needed (approximately 20–40%) for customer engagement and relationship building.

Nice to Have:

• Engineering background in electrical, civil, industrial, or energy-related disciplines.
• Experience with electricity distribution (DSO) or transmission system operators (TSO).
• Familiarity with GIS systems, asset management platforms, or infrastructure analytics tools.

Benefits:

• Opportunity to work on technology that directly improves the resilience and safety of global power infrastructure.
• Exposure to advanced digital twin systems and cutting-edge AI-driven engineering models.
• High-impact role with direct influence on customer success, product evolution, and regional expansion.
• Strong career growth opportunities within a fast-scaling global organization.
• Collaborative, mission-driven environment focused on solving real-world infrastructure challenges.
• Direct engagement with leading utility organizations across Europe.
• Competitive compensation aligned with experience and market standards.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Manager based in Portugal.

This role sits at the intersection of advanced technology and real-world energy infrastructure, where your work directly contributes to improving the resilience and reliability of critical power networks. You will act as the primary post-sale partner for enterprise utility customers, ensuring they successfully adopt and expand the use of cutting-edge digital twin technology within their operations. The environment is highly technical, mission-driven, and collaborative, combining AI, physics-based modeling, and real-world engineering challenges. You will work closely with customers, product teams, and technical experts to translate complex system outputs into actionable business value. This is a high-impact role where relationship management, technical understanding, and strategic thinking come together. Your success will directly influence customer outcomes, long-term renewals, and expansion within key energy accounts.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

 Why Apply Through Jobgether? 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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