Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Senior Product Manager
Job description
About the Role
We are seeking a Senior Product Manager to lead strategic enterprise AI initiatives and drive product vision across multiple product areas.
In this role, you will oversee a portfolio of AI-powered solutions, working closely with enterprise clients and internal teams to transform complex challenges into scalable, high-impact products.
Key Responsibilities
- Define and execute product strategy across multiple product areas
- Lead and mentor product managers and analysts
- Manage enterprise stakeholder relationships, including C-level executives
- Oversee delivery across multiple workstreams, ensuring timely execution
- Shape AI-enabled solutions combining automation, GenAI, and human-in-the-loop systems
- Collaborate with engineering, design, and operations teams
- Establish OKRs, success metrics, and governance processes
- Develop reusable frameworks and product playbooks
Requirements
- 8–10+ years of experience in product management or related leadership roles
- Proven experience leading product teams and scaling product organizations
- Strong experience with enterprise clients and large-scale engagements
- Technical understanding of software architecture, APIs, and data systems
- Experience applying AI/ML in enterprise environments
- Strong knowledge of Agile/Lean methodologies
- Excellent communication and stakeholder management skills
- Authorization to work in the United States
Preferred Qualifications
- Experience in regulated industries (e.g., finance, healthcare)
- Experience with hybrid vendor-client delivery models
- Ability to scale bespoke solutions into standardized products
Work Details
- Work Type: Remote (may include travel)
- Engagement: Full-time
About the Opportunity
This role focuses on leading enterprise AI product strategy, combining product leadership, technical understanding, and stakeholder management to deliver scalable AI-driven solutions.
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