AI Trainer

• Shape the future of work by helping organisations adopt AI with confidence.
• Work with cutting-edge AI technologies and build expertise in a rapidly growing field.
• Make a real impact by inspiring and enabling people to work smarter every day.

Mobile Mentor is an award-winning Microsoft Elite Partner and global IT services firm. We empower modern hybrid workers to be secure and productive through Microsoft technology. Named Microsoft’s Global Partner of the Year, we specialize in endpoint security and device management using the latest technology from Microsoft.

Role Description 

• Help organizations accelerate AI adoption by educating and inspiring users to confidently integrate AI into their daily work 

• Collaborate with consultants, project managers, and customer stakeholders to drive successful business outcomes through AI enablement 

• Design, develop, and maintain high‑quality AI training content tailored to business users across varying roles and levels of technical proficiency 

• Deliver AI training sessions both virtually and in person, including workshops, one‑to‑many sessions, and small‑group or 1:1 enablement 

• Act as a confident, engaging public speaker, capable of presenting AI concepts clearly to diverse audiences including executives, managers, and frontline employees 

• Customize training materials and delivery approaches based on customer industry, role, maturity, and AI adoption goals 

• Facilitate hands‑on sessions, labs, and demonstrations to help users apply AI tools effectively in real‑world business scenarios 

• Partner with delivery, consulting, and account teams to align training content with broader AI adoption and change initiatives 

• Gather feedback from training sessions and continuously improve content, structure, and delivery techniques 

• Support in‑person training engagements, including travel to customer sites, conferences, or workshops as required 

• Stay current on AI capabilities, use cases, risks, and best practices relevant to business audiences 

• Represent the organization professionally when delivering customer‑facing training and enablement experiences

Required Qualifications 

• Bachelor's degree in Business Administration, Communications, Marketing, Education, Information Systems, or a related field 

• Demonstrated interest in AI, emerging technology, consulting, or digital transformation 

• Experience delivering presentations, workshops, training, coaching, teaching, customer enablement, or other audience-facing activities through professional, academic, volunteer, or internship experiences 

• Experience creating presentations, training materials, business communications, educational content, or project deliverables 

• Strong verbal communication and public speaking skills with the ability to confidently lead live training sessions 

• Experience delivering training both virtually and in person 

• Comfort traveling for work and delivering on‑site training as part of customer engagements 

• Ability to translate complex or technical concepts into clear, practical learning experiences for non‑technical audiences 

• Strong interpersonal skills with the ability to engage, adapt, and respond to live audiences 

• High level of organization and self‑management in a dynamic, delivery‑focused environment 

• Proficiency with presentation and collaboration tools (e.g., PowerPoint, Teams, Zoom‑style platforms)

Preferred Qualifications 

• Experience delivering AI, automation, data, or modern workplace training for business users 

• Familiarity with Microsoft Copilot, Microsoft 365, or similar productivity‑focused AI tools 

• Experience designing role‑based or persona‑driven training programs 

• Participation in AI, technology, business, consulting, entrepreneurship, or innovation-focused programs and initiatives 

• Experience supporting executive or leadership‑level training sessions 

• Instructional design experience or formal training certification 

• Experience working with enterprise or mid‑market customers in a professional services or consulting environment 

• Familiarity with prompt engineering, generative AI tools, or AI-assisted productivity workflows 

• Interest in growing into more advanced AI enablement, consulting, or adoption roles