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Insurance Claims Adjuster – Research Survey (O*NET Occupation Study)

Mercor

Paid Research Participant Contractor
United States $37 – $37/hr July 14, 2026

Job description

Role Overview

Mercor is conducting a research study to build a more accurate version of O*NET, the U.S. government's framework for describing occupations and workplace tasks.

Experienced insurance claims adjusters, examiners, and investigators are invited to participate in a paid, one-time survey or interview about their day-to-day responsibilities. The insights collected will help improve occupational data used for workforce research, career guidance, and AI systems.

This is a flexible, remote opportunity for U.S.-based claims professionals who are currently working in the profession or have done so recently.

What You'll Do

  • Complete a one-time online survey or interview about your daily work as an insurance claims adjuster, examiner, or investigator.
  • Share insights into your typical responsibilities, workflows, and claims-handling processes.
  • The initial survey takes approximately 30 minutes.

Optional Follow-Up

Qualified participants may be invited to complete:

  • Additional surveys
  • Short research tasks
  • Follow-up interviews

Any additional work will be compensated separately.

Ideal Qualifications

Applicants should meet all of the following:

  • At least 2 years of experience working as an insurance claims adjuster, examiner, or investigator.
  • Currently employed in one of these roles, or have worked in the role recently.
  • Based in the United States.
  • Must have worked directly in claims adjusting, claims examination, or claims investigation.

Not Eligible

The following are generally not eligible:

  • Individuals with only general insurance experience.
  • Office or administrative staff without claims responsibilities.
  • Professionals who have not worked in claims.
  • Individuals who left the profession many years ago.

Compensation

  • Equivalent hourly rate: $37/hour
  • Initial survey lasts approximately 30 minutes, with compensation prorated based on the expected completion time.
  • Additional paid opportunities may be offered after the initial study.

Work Arrangement

  • One-time paid research study.
  • Fully remote.
  • Flexible schedule.
  • Independent contractor engagement.

Contract & Payment Terms

  • Independent contractor role.
  • Fully remote within the United States.
  • Weekly payments through Stripe or Wise.
  • Additional research opportunities may become available based on project needs.

Important Note

Mercor currently cannot support:

  • H1-B candidates.
  • STEM OPT candidates.

About Mercor

Mercor partners with leading AI labs and enterprises to improve frontier AI systems using human expertise.

Participants contribute to research that improves occupational datasets, workforce intelligence, and AI understanding of real-world professions.

Apply now

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