Content Coordinator

Content Coordinator (Contract)

Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft.

Summary:

We are seeking a highly strategic and data-driven professional to shape the content experiences customers encounter across a suite of productivity and creative applications, including emerging AI-powered tools. This role sits at the intersection of content strategy, visual design, data analytics, and customer insight. The ideal candidate combines exceptional visual judgment with strong analytical capabilities to identify content patterns, evaluate performance trends, uncover opportunities, and recommend curation strategies that improve customer engagement, satisfaction, and business outcomes. Beyond selecting and organizing high-quality content, this individual will leverage quantitative and qualitative insights to influence content investments, guide experimentation, inform roadmap priorities, and tell the story behind content performance. Success in this role requires the ability to translate data into actionable recommendations while maintaining a deep understanding of design excellence, content quality, and customer needs.

Job Responsibilities:

• Curate and optimize content collections across multiple product surfaces, ensuring customers receive the most relevant, engaging, and high-performing content
• Analyze template performance data and evaluate content quality, design effectiveness, relevance, diversity, and customer value across multiple content types
• Identify gaps, opportunities, and emerging trends to inform future content investments and curation priorities
• Develop scalable curation frameworks, quality standards, and content evaluation methodologies
• Analyze content performance metrics, customer engagement signals, experimentation results, and usage trends to understand what drives successful customer outcomes
• Synthesize large datasets into clear recommendations that influence content strategy, business decisions, and product priorities
• Establish success criteria and measurable KPIs for content initiatives and curation programs
• Use data to identify optimization opportunities and inform content lifecycle decisions
• Review new templates for quality and customer relevance, then publish and maintain content using internal CMS and publishing tools
• Partner with cross-functional teams including content, design, and product to define, execute, and evaluate content experiments
• Design and assess experimentation frameworks that measure content effectiveness and customer impact
• Translate experiment outcomes into evidence-based recommendations that improve engagement, adoption, and overall customer satisfaction
• Continuously iterate on curation strategies using performance insights and customer feedback
• Apply strong visual design judgment to assess content quality, composition, storytelling, usability, and customer appeal
• Evaluate content through both creative and analytical lenses, balancing visual excellence with measurable performance outcomes
• Transform complex data findings and content insights into compelling narratives for leadership, product teams, designers, and content partners
• Drive alignment across stakeholders by communicating the business impact of content investments and curation decisions

Requirements:

• 5 or more years of experience in content strategy, content curation, product strategy, design research, or a related discipline
• 5 or more years of content curation and CMS experience managing large-scale digital content collections, metadata, publishing workflows, and content lifecycle management
• 5 or more years of content strategy or digital merchandising experience optimizing customer-facing content experiences through curation, experimentation, and performance analysis
• 3 or more years of data analytics and reporting experience using content performance metrics and customer engagement data to drive recommendations and business decisions
• Demonstrated experience analyzing data and translating insights into recommendations that drive business or customer outcomes
• Hands-on experience using CMS tools to curate, organize, and publish content collections
• Experience partnering with design, content, product, and business stakeholders
• Bachelor's degree in Design, Communications, Data Analytics, Marketing, or a related field
• Strong understanding of visual design principles, content quality evaluation, layout composition, and customer-centered design
• Demonstrated ability to combine analytical thinking with strong creative judgment
• Experience working with dashboards, performance metrics, reporting tools, and data visualization techniques
• Excellent problem-solving, communication, and storytelling skills
• Ability to operate effectively in ambiguous environments and influence cross-functional stakeholders
• Passion for understanding customer behavior and translating insights into exceptional content experiences
• Familiarity with AI-powered content experiences, personalization systems, recommendation engines, or content discovery platforms is a plus
• Experience supporting digital content ecosystems, content marketplaces, creative platforms, or productivity software products is a plus
• Experience with experimentation methodologies, testing frameworks, or customer engagement analytics is a plus

Additional Details:

• Location: Remote
• Duration: 3 months
• Pay Range*: $25.50 - $29 per hour
• Weekly Schedule: 40 hours
• Job Status: Non-Exempt
• Application Deadline: Apply within 72 hours of the posting date to ensure consideration.

This role is eligible for the following benefits:

• Medical, dental & vision
• Hospital plans
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
• Company paid short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Employee Assistance Program
• Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave

Benefits are subject to change and may be subject to specific elections, plan, or program terms.

AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you require a reasonable accommodation related to the application or interview process due to a disability, please email accommodation@allegisglobalsolutions.com. This inbox is monitored solely for accommodation requests. For questions about open roles or to apply, please submit your application through the job posting, as this inbox is not monitored by recruiters and applications sent here will not be reviewed.

In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.

Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us.

*We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.