Business Analyst V

Contractor Requisition
Senior Business Analyst on HR Systems & Employee Lifecycle Domain

Requirements
The main function of this role is to support reviewing & refining project/enhancement requests across multiple 1st party & 3rd party applications within the HR technology and employee lifecycle domain. This is a collaborative role with a focus on partnering with business stakeholders to clearly define problem statements, requirements, and prioritization, and translating those to clear, complete technical requirements for engineering partners.

The business systems analyst will be responsible for analyzing user requirements specific to HR systems and employee lifecycle processes, planning & organizing UAT, communicating status updates, gathering additional information when needed, and balancing forward progress of multiple requests across HR technology, People Operations, and engineering partner groups. The analyst will also support long-term projects by partnering with solution designers to draft functional & business requirements documents (FRD & BRD), plan & internal testing/ UAT, and support hypercare operations for HR technology implementations.

Core Responsibilities:
- HR Systems Expertise: Consistent, timely, clear communication of status updates, blockers, and additional information needed for enhancement request processing across HR technology landscape including HRIS, HCM, and employee lifecycle systems
- Stakeholder Partnership: Partner with HR business partners, People Operations teams, and requestors to clearly define problem statements, success criteria, and business priority of submitted requests within the employee lifecycle domain
- Impact Assessment: Validate business justification & impact statements submitted by requestors and apply the enhancement impact scoring framework specifically for HR technology initiatives
- Requirements Management: Organize requirements & collaborate with HR stakeholders, People Operations, engineering partners, and cross-functional teams to answer follow-up questions from engineering & the business
- System Navigation: Rapid familiarization with multiple HR internal tools & applications including Workday, Salesforce, DocuSig/ SpringCM, and other employee lifecycle systems; must be able to track down information through searching documentation, connecting with subject matter experts, and following integration patterns
- Solution Design: Apply sound design & system governance principles to refine & prioritize requirements expressed by stakeholders within HR compliance and policy frameworks
- Process Optimization: Learn, follow, and help to refine enhancement request & project processes specifically for HR technology and employee lifecycle improvements
- Escalation Management: Receive and handle escalations from HR stakeholders; balance empathy for stakeholders with organizational priorities and engineering capacity

Required Skills & Experience:
- HR Systems & Employee Lifecycle (MANDATORY):
- 5+ years of hands-on experience working with HR systems, HRIS, or HCM platforms
- Deep understanding of complete employee lifecycle processes including onboarding, performance management, career development, compensation, benefits administration, time & leave management, and offboarding
- Proven experience in HR technology implementations and system integrations across hire-to-retire processes
- Knowledge of HR compliance frameworks, employment law considerations, and global mobility requirements
- Experience with employee experience optimization and People Operations workflows

Salesforce Expertise (MANDATORY):
- 4+ years of hands-on Salesforce and Workday configuration experience across multiple HCM modules including Core HR, Benefits, Compensation, Time & Leave, Payroll, and Recruiting. Thorough knowledge of Workday Security provisioning.
- Workday HCM and Salesforce Certification strongly preferred (Applied Concepts, module-specific certifications)
- Proven experience with Workday integrations including Studio, EIB (Enterprise Interface Builder), and WWS (Workday Web Services) APIs
- Understanding of Workday functional areas including security model, business processes, and reporting capabilities
- Experience with Workday data management, calculated fields, and custom reporting
- Knowledge of enterprise integration patterns and middleware solutions with Workday

Core Business Analysis Skills:
- Strong experience in requirements collection & definition specifically for HR technology projects
- Exceptional verbal and written communication skills with ability to translate complex HR processes into technical requirements
- Advanced problem-solving skills and attention to detail in HR systems context
- Strong interpersonal skills for working with diverse HR stakeholders
- Proven ability to work independently and manage multiple HR technology projects simultaneously
- Expert knowledge of solution design & business system governance within HR domain
- Comprehensive understanding of HR business applications & architecture

Technical & Process Skills:
- Strong knowledge of system integration patterns and API management
- Experience with UAT planning and execution for HR system implementations
- Proficiency in drafting technical documentation including BRDs, FRDs, and process flows
- Understanding of change management and impact assessment methodologies
- Knowledge of data privacy and security considerations in HR systems (GDPR, employee data protection)

Top 3 Critical Skills:
- HR Systems Domain Expertise - Deep knowledge across employee lifecycle and Workday HCM modules
- Solution Design - Experience translating HR business processes into technical solutions across multiple applications
- Stakeholder Communication - Ability to facilitate requirements gathering and manage expectations across HR and engineering teams

Preferred Qualifications:
Salesforce Knowledge (Good to Have):
- Experience with Salesforce platform for HR systems integration and case management
- Understanding of Salesforce Service Cloud for employee support workflows
- Knowledge of Salesforce AI capabilities including Agentforce and Einstein for automation
- Experience with Salesforce-Workday integrations and data synchronization
AI Tools & Automation (Plus):
- Knowledge and/or hands-on experience with AI tools including conversational AI, workflow automation, and process optimization
- Experience implementing AI processes and solutions within HR technology stack
- Understanding of automation opportunities in employee lifecycle processes
- Familiarity with AI-enabled HR technologies and digital transformation initiatives

Additional Preferred Skills:
- DocuSign/SpringCM experience for document automation and employee onboarding
- Advanced ability to multi-task and prioritize multiple HR technology initiatives
- Change control board experience for HR technology governance
- Project management experience in HR system implementations
- Experience with global HR operations and multi-entity configurations

Education/Experience:
- Bachelor's degree in Management Information Systems, Computer Science, Human Resources Information Systems, or related technical field (or equivalent experience)
- Minimum 5+ years of experience in HR systems, business analysis, or HR technology roles
- Demonstrated track record of successful HR technology implementations and process improvements

Key Success Criteria:
- Successful candidates will demonstrate the ability to bridge the gap between HR business needs and technical implementation, ensuring that employee lifecycle processes are optimized through technology solutions. The role requires someone who can think strategically about - HR systems architecture while managing tactical enhancement requests and stakeholder expectations.

This posting is for a contract assignment with Tundra Technical Solutions to provide services to Meta.

The pay range that Tundra in good faith reasonably expects to pay for this position is $55.60/hour – $69.50/hour.

Tundra’s benefits offering includes optional medical, dental, vision, retirement benefits, up to 15 Days PTO per annum and a New Child Benefit.

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.

Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.

The Meta CWX Program is enabled by a cutting-edge software platform called TalentNet that leads the contingent labor world for technology innovation. The software platform leverages Machine Learning and Artificial Intelligence to make sure the right people end up in the right job.

At Meta, we are constantly iterating, solving problems, and working together to connect people all over the world. That’s why it’s important that our workforce reflects the diversity of the people we serve. Hiring people with different backgrounds and points of view helps us make better decisions, build better products, and create better experiences for everyone.

We give people the power to build community and bring the world closer together. Our products empower more than 3 billion people around the world to share ideas, offer support, and make a difference.

This posting is for a contract assignment with Tundra Technical Solutions to provide services to Meta. Please note that this is not a full-time employment opportunity. Candidates selected for this role will be engaged as contractors for the specified duration of the project. For any inquiries regarding the terms of the contract or engagement, please contact Tundra Technical Solutions directly.