Dutch Quality Assurance Lead (QAL)

About the Role

This is a remote, hourly contractor role for a Dutch Quality Assurance Lead (QAL) responsible for overseeing quality, consistency, and contributor performance across Dutch AI training projects.

You will review AI-generated Dutch content as well as trainer and QA work, evaluate outputs against project guidelines and rubrics, provide actionable feedback, maintain quality documentation, support onboarding, and ensure contributors consistently meet project standards.

Your work will directly impact the quality of Dutch-language training data used by leading AI companies and foundation-model laboratories.

Key Responsibilities

Quality Monitoring

• Review Dutch-language submissions and conduct spot checks
• Identify quality issues, recurring errors, and guideline violations
• Provide clear and actionable feedback to contributors
• Escalate critical or repeated quality concerns

Trainer & QA Communication

• Communicate project updates and workflow changes
• Share new guidelines and quality expectations
• Ensure trainers and QAs remain aligned with project requirements

Question Handling

• Respond to contributor questions promptly
• Clarify instructions, translation requirements, linguistic edge cases, cultural nuances, and Dutch language standards, Netherlands vs Flemish Dutch differences, and localization requirements
• Help contributors understand project expectations and quality standards

Contributor Activation Management

• Follow up with inactive contributors
• Encourage participation and activation
• Track contributor engagement and availability
• Escalate staffing or participation concerns when necessary

Documentation Management

• Create and maintain Dutch style guides, FAQs, trackers, quality notes, example libraries, honeypots, and onboarding materials
• Ensure documentation remains accurate and current

Onboarding & Training

• Conduct onboarding sessions for trainers and QAs
• Explain workflows, rubrics, quality standards, and Dutch language requirements
• Support continuous learning and quality improvement

Quality Alignment

• Ensure consistent application of Dutch language guidelines
• Monitor compliance with evolving requirements
• Promote standardization across contributors and teams

Process Improvement

• Identify recurring quality gaps and recommend workflow enhancements
• Help develop scalable QA systems and best practices for Dutch-language projects

Required Skills & Qualifications

• Native or near-native Dutch proficiency and strong professional English proficiency
• 3+ years of professional experience in Dutch writing, editing, translation, localization, content QA, AI training, education, annotation, or related language-review workflows
• Strong understanding of Dutch grammar, spelling conventions, punctuation, tone, register, and cultural context, business writing norms, and awareness of Netherlands Dutch vs Belgian Dutch (Flemish) variants
• Ability to identify mistranslations, literal phrasing, unnatural language, hallucinated claims, ambiguity, and terminology inconsistencies
• Ability to evaluate work against detailed rubrics and guidelines
• Strong written communication, feedback, and organizational skills

Preferred Qualifications

• Experience leading or supporting trainers, annotators, editors, reviewers, or QA teams
• Experience with AI training, data annotation, LLM evaluation, prompt/response evaluation, and rubric-based QA
• Familiarity with Discord, Google Docs, Google Sheets, dashboards, and project management systems
• Experience with multilingual AI evaluation and Dutch localization projects

Additional Information

• Fully remote work
• Flexible schedule
• Weekly payments
• Access to future opportunities through the SME Careers expert network

About SME Careers

SME Careers is an AI data services company and subsidiary of SuperAnnotate that provides training data for many of the world's leading AI companies and foundation-model laboratories.