Sleeper is a sports-focused games platform with messaging at its core. We are a young and energetic company, fueled by a passion for sports and a drive for innovation. Our mission is to create a digital playground for sports fans and their friends to hang out.
Medical Virtual Assistant (Scheduling & Billing Support)
South Africa, Philippines
$8,400 – $9,600/yr
April 2, 2026
Job description
Overview A growing U.S.-based mental health practice is seeking a detail-oriented and proactive Virtual Assistant to support daily administrative, client coordination, and medical billing tasks. This role is ideal for someone with medical billing experience who is comfortable handling both client communication and backend reconciliation tasks within an EHR system. There is potential for this role to expand into a full-time shared position supporting two therapists.
Key Responsibilities
Client Communication & Scheduling
● Answer incoming calls and assist clients
● Schedule, reschedule, and manage appointments
● Respond to emails and client inquiries professionally
Billing & Payments (CORE FOCUS)
● Submit daily insurance claims via EHR system
● Investigate and follow up on unpaid or rejected claims
● Perform billing reconciliation (ensure payments match records)
● Collect co-payments at the start of each day
● Communicate with insurance companies regarding claims
Administrative Support
● Maintain and clean up records within the system
● Update and input accurate data into EHR
● Follow SOPs for billing and admin processes
● Create or update templates/scripts for communication when needed
Software & Tools Must Have:
● Medical billing experience (non-negotiable)
Nice to Have:
● SimplePractice
● TherapyNotes
● Google Workspace (Docs, Sheets, Drive, Gmail)
Requirements
● Strong English communication (clear, easy-to-understand accent)
● Previous experience in medical billing / healthcare admin
● High attention to detail and accuracy
● Comfortable following SOPs and structured workflows
● Strong organizational and multitasking skills
Working Hours
● ~20 hours per week (Part-Time)
● CST working hours
● Potential to scale to full-time (40 hours/week)
Overview A growing U.S.-based mental health practice is seeking a detail-oriented and proactive Virtual Assistant to support daily administrative, client coordination, and medical billing tasks. This role is ideal for someone with medical billing experience who is comfortable handling both client communication and backend reconciliation tasks within an EHR system. There is potential for this role to expand into a full-time shared position supporting two therapists.
Key Responsibilities
Client Communication & Scheduling
● Answer incoming calls and assist clients
● Schedule, reschedule, and manage appointments
● Respond to emails and client inquiries professionally
Billing & Payments (CORE FOCUS)
● Submit daily insurance claims via EHR system
● Investigate and follow up on unpaid or rejected claims
● Perform billing reconciliation (ensure payments match records)
● Collect co-payments at the start of each day
● Communicate with insurance companies regarding claims
Administrative Support
● Maintain and clean up records within the system
● Update and input accurate data into EHR
● Follow SOPs for billing and admin processes
● Create or update templates/scripts for communication when needed
Software & Tools Must Have:
● Medical billing experience (non-negotiable)
Nice to Have:
● SimplePractice
● TherapyNotes
● Google Workspace (Docs, Sheets, Drive, Gmail)
Requirements
● Strong English communication (clear, easy-to-understand accent)
● Previous experience in medical billing / healthcare admin
● High attention to detail and accuracy
● Comfortable following SOPs and structured workflows
● Strong organizational and multitasking skills
Working Hours
● ~20 hours per week (Part-Time)
● CST working hours
● Potential to scale to full-time (40 hours/week)
Why Join Assist World?
100% REMOTE
$50 birthday bonus
$200 testimonial bonus
$500 entry monthly raffle
NO TRACKER. NO PROBLEM
Compensation by region
Pay varies by where you're based. Each region below is open to applicants in that country only.
Apply now
You will be redirected to the company's website to complete your application.
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Advancement Operations Manager based in the United States.
About Solace Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help.