Program Manager (Crisis Ops)

About micro1

micro1 is a data engine that helps AI labs train foundational models and enterprises build AI agents.

The platform provides frontier evaluations and reinforcement learning environments to improve LLM capabilities, along with contextual evaluations used to monitor and enhance AI agents in enterprise settings.

micro1’s ecosystem includes an AI recruiter agent, a scalable data production platform, and performance systems that ensure both quality and speed in AI training pipelines.

Role Overview

Join as a Program Manager (Crisis Ops) and lead high-impact initiatives at the intersection of crisis management and AI model training.

In this role, you will apply your expertise in incident response and business continuity to design structured evaluation frameworks and guide AI systems in handling real-world crisis scenarios.

Key Responsibilities

• Lead development and implementation of crisis response rubrics for AI training
• Design structured tasks and datasets aligned with enterprise workflows
• Collaborate with cross-functional teams to define operational procedures and escalation paths
• Evaluate and refine AI reasoning frameworks in crisis scenarios
• Communicate complex concepts clearly to both technical and non-technical stakeholders
• Analyze incident data to improve response protocols and AI evaluation criteria
• Promote best practices in crisis operations and business continuity planning

Required Skills & Qualifications

• Experience in crisis management, incident response, BCP, or emergency operations
• Strong written and verbal communication skills
• Ability to make decisions under uncertainty and plan multi-stage responses
• Experience designing or evaluating structured rubrics or frameworks
• Familiarity with organizational workflows (HR, security, communications)
• Experience working in remote, cross-functional teams
• Strong analytical and problem-solving skills

Preferred Qualifications

• Experience in AI model training, annotation, or evaluation
• Advanced degree or certification in emergency management or related field
• Experience developing training materials or operational guides

Work Details

• Fully remote role
• Contractor engagement
• Cross-functional collaboration with AI and operations teams

Compensation

• Pay Range: $40–$60 per hour

Contract & Payment Terms

• Contractor engagement
• Flexible remote work structure

Additional Notes

• Focus on crisis operations and AI-driven decision-making systems
• Opportunity to shape AI responses in high-stakes environments